Summary
Overview
Work History
Education
Skills
Timeline
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Willie Hendrix

Beaverton,OR

Summary

To obtain a job that enables me to add value to the company, apply and progress my skills to further my career. This where I am, at, who I am, and this is where I want to strengthen my skills.

Overview

11
11
years of professional experience

Work History

Tournament Operations Lead

Nike
09.2024 - Current
  • Lead a small team in tournament operations including planning, promotion, course set-up, preparation, scoring, prize distribution, and follow up

MSC Lead Specialist 2

Nike
04.2021 - Current
  • Forecast monthly ship goals for the Tennis and Jordan business totaling $21.7 million annually which is utilized by upstream partners to assist with shipping accuracy
  • Utilize S/4HANA to manage 24 account orderbook through the supply chain system by tracking seasonal bookings
  • Identify opportunities to help optimize order book entry processes
  • Develop orderbook tracking reports to share with accounts and sales team to highlight tracking eta’s, shipping opportunities and call attention to any risks in the current and future seasons
  • Monitor, leverage and improve Performance KPI’s to maximize service & drive business decisions
  • Ensure optimal customer service to accounts and internal NIKE counterparts

MSC Lead Specialist 1

Nike
01.2016 - 12.2016
  • Excel Tracking Enhancements: Use conditional formatting, data validation, pivot tables, and automated alerts for logo orders and college approvals
  • Illustrator CAD Efficiency: Implement template files, action scripts, and standardized naming conventions to streamline daily CAD creation
  • CSR Coordination & Color Accuracy: Utilize shared Google Sheets, predefined approval checklists, and monthly color audits to prevent style clashes
  • Forecasting & KPI Improvement: Track trends in Excel, create visual KPI reports, and identify process bottlenecks to maintain a 5% landing rate
  • Team Engagement & Focus Groups: Gamify order completion, conduct peer-led training, and implement a recognition system to drive motivation

Young Athletes Summit Lead

Nike
09.2015 - 09.2015
  • Lead a team in bringing in learnings from a young athletes fit, feel, fun summit

Cresting Assistant (stretch assignment)

Nike
12.2013 - 06.2014
  • Maintain an excel spreadsheet that includes 55 Matrix schools that are compliant in the Collegiate Licensing Program while ensuring the correct collegiate logos

Education

Associate of Arts - General Studies

Shasta College
Redding, CA
05.2001 -

Communications

Portland State University
Portland, OR
05.2001 -

Skills

  • Works independently
  • Strong time management skills
  • Critical thinking
  • Retail knowledge
  • Customer service experience
  • Strong written communication
  • Strong verbal communication
  • Experience in the new S/4HANA system

Timeline

Tournament Operations Lead

Nike
09.2024 - Current

MSC Lead Specialist 2

Nike
04.2021 - Current

MSC Lead Specialist 1

Nike
01.2016 - 12.2016

Young Athletes Summit Lead

Nike
09.2015 - 09.2015

Cresting Assistant (stretch assignment)

Nike
12.2013 - 06.2014

Associate of Arts - General Studies

Shasta College
05.2001 -

Communications

Portland State University
05.2001 -

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Willie Hendrix