Willie Howard III
Secaucus,NJ
Summary
Accomplished Senior Sales Consultant with a proven track record at Hudson Hyundia, adept in leveraging expert negotiation skills and exceptional customer service to drive sales and client satisfaction. Recognized for optimizing inventory and surpassing sales targets, demonstrating strong teamwork and collaboration. Achieved significant repeat business through personalized service and strategic market analysis.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Sales Consultant/Used Car Buyer
Hudson Hyundia
09.2016 - Current
- Provided expert consultation to clients on leasing and purchasing vehicles, ensuring tailored solutions that aligned with their needs and budgets.
- Assisted clients with financing options, including lease terms, interest rates, and credit applications, resulting in a high satisfaction rate.
- Conducted market analysis to determine competitive pricing strategies, increasing dealership profitability.
- Collaborated with sales and finance teams to streamline processes, improving efficiency and reducing client wait times.
- Built and maintained a loyal client base through personalized service and consistent follow-up, leading to repeat business and referrals.
- Appraised trade-in vehicles using proprietary software and market research, ensuring fair and accurate valuations.
- Negotiated purchase terms with private sellers, auctions, and wholesalers, securing high-value additions to inventory.
- Analyzed used car market trends to identify high-demand models, increasing sales opportunities.
- Collaborated with sales team to ensure proper vehicle reconditioning and preparation for retail.
- Maintained accurate records of acquisitions, purchases, and related expenses.
Sales Consultant/Inventory Specialist
Chevrolet of Jersey City
04.2014 - 08.2016
- Monitored and managed inventory levels, ensuring stock met dealership sales and profitability goals.
- Analyzed market trends and customer preferences to source and maintain high-demand vehicle models.
- Negotiated with wholesalers, auctions, and manufacturers to secure competitive prices for inventory acquisitions.
- Collaborated with the sales team to ensure vehicles were appropriately prepped and displayed for optimal customer appeal.
- Implemented inventory control processes, reducing aged inventory and improving turnover rates.
- Delivered personalized customer service, maintaining a client satisfaction and built lasting customer relationships through effective follow-up, resulting in a increase in repeat business.
- Guided customers through the car-buying process, providing expert advice on vehicle selection, financing options, and trade-ins.
- Achieved or surpassed monthly sales targets earning recognition as a top performer.
- Coordinated with the inventory team to source vehicles that matched specific customer preferences.
- Assisted in promotional campaigns, boosting dealership traffic and increasing overall sales.
Sales Consultant
Hudson Kia
07.2013 - 03.2014
- Developed long-lasting client relationships by consistently exceeding expectations with exceptional service.
- Maximized customer retention by resolving issues quickly.
- Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
- Strengthened brand reputation by delivering superior customer experiences that fostered loyalty and repeat business.
Sales Consultant/Inventory Specialist
Chevrolet Of Jersey City
01.2011 - 06.2013
- Monitored and managed inventory levels, ensuring stock met dealership sales and profitability goals.
- Analyzed market trends and customer preferences to source and maintain high-demand vehicle models.
- Negotiated with wholesalers, auctions, and manufacturers to secure competitive prices for inventory acquisitions.
- Collaborated with the sales team to ensure vehicles were appropriately prepped and displayed for optimal customer appeal.
- Implemented inventory control processes, reducing aged inventory and improving turnover rates.
- Delivered personalized customer service, maintaining a client satisfaction and built lasting customer relationships through effective follow-up, resulting in a increase in repeat business.
- Guided customers through the car-buying process, providing expert advice on vehicle selection, financing options, and trade-ins.
- Achieved or surpassed monthly sales targets earning recognition as a top performer.
- Coordinated with the inventory team to source vehicles that matched specific customer preferences.
- Assisted in promotional campaigns, boosting dealership traffic and increasing overall sales.
Sales Consultant
Verizon Business to Business Sales
01.2010 - 12.2010
- Identify and cultivate new business opportunities by targeting small, medium, and enterprise-level organizations in assigned territory.
- Present and sell Verizon’s suite of business solutions including Internet, VoIP, Mobile, Cloud Services, and security offerings tailored to client needs.
- Conduct in-depth needs analysis and consult with prospective clients to understand their challenges, then propose customized solutions.
- Develop and manage a robust sales pipeline, converting leads into long-term clients and ensuring customer retention through exceptional post-sale support.
- Negotiate contracts, pricing, and service terms to close deals effectively, while ensuring profitability and compliance with Verizon’s pricing structures.
- Maintain a high level of product knowledge, staying current on industry trends and new service offerings to better advise clients.
- Served as a team leader and trained new sales representatives.
Education
No Degree - Business Management
Sussex County Community College
Newton, NJHigh School Diploma -
St. Aloysius High School
Jersey City, NJ06-2002
Skills
- Sales presentations
- Strong negotiation
- Goal oriented
- Direct Sales
- Product and service knowledge
- Prospecting skills
- Time management
- Cold calling
- Customer service
- Teamwork and collaboration
- Inventory optimization
Certification
Certified in:
- Hyundai
- Genesis
- Chevrolet
Proficient Computer Systems:
Proficient in:
- CDK
- Galves
- Manheim
- Kelley Blue Book
- Dealersocket
- Higher Gear
- Microsoft Suites (Excel, Word, Outlook)
Timeline
Senior Sales Consultant/Used Car Buyer
Hudson Hyundia
09.2016 - Current
Sales Consultant/Inventory Specialist
Chevrolet of Jersey City
04.2014 - 08.2016
Sales Consultant
Hudson Kia
07.2013 - 03.2014
Sales Consultant/Inventory Specialist
Chevrolet Of Jersey City
01.2011 - 06.2013
Sales Consultant
Verizon Business to Business Sales
01.2010 - 12.2010
No Degree - Business Management
Sussex County Community College
High School Diploma -
St. Aloysius High School
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