Open To Work
Willie Johnson
Will's TLC Services LLC
Jacksonville,FL
Work Preference
Job Search Status:
Open to work
Desired start date:
Immediately
Desired Job Title
LandscaperLandscape Groundskeepersite clearinglandscape sub contractorTree Surgeon
Work Type
Part TimeFull TimeContract WorkGig WorkConsultingSeasonal Work
15
Years of experience
Results-driven owner with expertise in operations management and customer relations. Proven ability to enhance client satisfaction and build lasting relationships through effective communication and strategic planning.
Work History
Owner
2 Years 8 Months- Managed daily operations, ensuring efficient service delivery and customer satisfaction.
- Developed and implemented marketing strategies to enhance brand visibility and attract new clients.
- Oversaw scheduling of staff, optimizing resource allocation to meet project demands.
- Trained and mentored team members on best practices for service quality and client interaction.
- Developed and implemented operational strategies to enhance customer satisfaction and retention.
- Trained and mentored staff on best practices in customer service and operational procedures.
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Delivered exceptional results under tight deadlines by prioritizing tasks effectively and delegating responsibilities appropriately throughout the team.
Education
Bachelor of Science - Business Administration And Management
Skills
Customer relations
Small business operations
Relationship building
Verbal and written communication
Project management
Operations management
Business planning
Staff management
Strategic planning
Team oversight
Hiring and staffing
Profit and loss analysis
Attention to detail
Timeline
Owner
Will's TLC Services LLC
10.2023 - CurrentRead More
University of Phoenix
Bachelor of Science from Business Administration And Management
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