Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
AssistantManager

Willie Miles III

Indianapolis,IN

Summary

Proven leader with a track record of enhancing customer experience and operational efficiency at Astro Furniture. Skilled in team leadership and decision-making, adept at money handling and customer service. Demonstrated ability to improve service quality, significantly reducing discrepancies and ensuring safety. Achieved notable inventory accuracy and quality standards in diverse roles.

Management professional with track record of effective team leadership and operational oversight. Consistently achieves goals through collaborative efforts and adaptability to changing demands. Skilled in conflict resolution, process improvement, and fostering positive work environment.

Overview

17
17
years of professional experience

Work History

Assistant Manager

Astro Furniture
02.2018 - 03.2020
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Maintained a clean, safe, and organized store environment to enhance the customer experience.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.

Security Officer

CSC Security
11.2015 - 02.2017
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Maintained a safe environment for employees and visitors through continuous risk assessment and threat analysis.
  • Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.

Bakery Worker

Dolcevita
03.2013 - 01.2015
  • Ensured consistent quality by adhering to strict food safety regulations and sanitation guidelines throughout all stages of production.
  • Decorated and merchandised quality bakery goods to build business reputation and revenue base.
  • Demonstrated versatility within the role by performing various tasks such as decorating cakes, preparing doughs, mixing batters, and baking pastries as required for business needs.
  • Maintained high-quality standards by closely monitoring baking processes, adjusting recipes as needed for optimal results.

CNC Machine Operator

Ameriflo Corp.
10.2002 - 01.2013
  • Properly loaded and unloaded materials in and out of machines.
  • Performed daily cleaning to keep machines in good working condition and prolong equipment lifespan.
  • Inspected finished parts by checking for defects to meet quality standards.
  • Increased product quality by adhering to strict tolerances and carefully monitoring machining processes.

Education

High School Diploma -

Lawrence Central
Lawrence, IN
06-2000

Skills

  • Customer service
  • Money handling
  • Team leadership
  • Decision-making

Accomplishments

  • Achieved relocating the bakery through effectively helping with moving into a new building.

Timeline

Assistant Manager

Astro Furniture
02.2018 - 03.2020

Security Officer

CSC Security
11.2015 - 02.2017

Bakery Worker

Dolcevita
03.2013 - 01.2015

CNC Machine Operator

Ameriflo Corp.
10.2002 - 01.2013

High School Diploma -

Lawrence Central

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Willie Miles III