Summary
Overview
Work History
Education
Skills
Selectedprojectsortrainingandaccomplishments
Timeline
CustomerServiceRepresentative
WILLIE TAYLOR

WILLIE TAYLOR

Chicago,IL

Summary

Experienced security officer highly skilled in risk assessment and maintained surveillance. Provided security for various company assets and personnel. Through knowledge of Applied Behavior Analysis to effectively perform routine searches and other necessary screenings. Practical experience in facilitate finding solutions to problem situations. Gained experience in the ability to work under pressure and handle multi tasks. Superior communication skills verbal and written. In dept knowledge of emergency procedures. Qualified Security Officer with experience maintaining safety for campus grounds and facilities. Talented at roving control and entrance control. Successfully remains calm in high-pressure situations and interactions with difficult individuals. Seasoned security team member with advanced understanding of facility, grounds, personnel and asset security practices. Highly observant and diligent with high integrity, strong attention to detail and excellent problem-solving abilities. Trained in weapons, defensive tactics and conflict de-escalation techniques.

Overview

17
17
years of professional experience

Work History

Security Officer

Rush Hospital
Chicago, IL
11.2022 - Current
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Enforced access control measures in accordance with established procedures.
  • Responded to alarms and conducted investigations as required.
  • Confirmed visitor identification prior to granting entry into the building.
  • Assisted in the development and implementation of security policies and procedures.
  • Maintained accurate logs of all security related activities.
  • Provided escorts for visitors as needed throughout the facility.
  • Performed first aid and CPR when necessary during emergency situations.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Greeted staff, guests, vendors, contractors. upon arrival at the facility entrance.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Provided assistance to other departments as needed such as deliveries from vendors or contractors.
  • Operated communication systems between officers stationed throughout the facility.
  • Adhered to post orders while maintaining a visible presence around the property.
  • Secured personnel and premises by inspecting buildings and patrolling property.
  • Monitored premises and recorded activity in daily officer reports.
  • Followed established security and safety procedures and posted orders to include enforcement of company rules, policies, and regulations.
  • Guarded restricted areas to prevent unauthorized entry.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Searched individuals and baggage for weapons and other prohibited items.

Security Officer

Northwestern Hospital
Chicago, IL
03.2020 - 11.2022
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Checked for safety hazards and took corrective action when necessary.
  • Confirmed visitor identification prior to granting entry into the building.
  • Responded to alarms and conducted investigations as required.
  • Enforced access control measures in accordance with established procedures.
  • Participated in training sessions to stay up-to-date on current security trends and best practices.
  • Provided escorts for visitors as needed throughout the facility.
  • Maintained accurate logs of all security related activities.
  • Assisted in the development and implementation of security policies and procedures.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Inspected fire extinguishers to ensure they were properly charged and operational.
  • Prepared detailed reports regarding daily activities, unusual occurrences, maintenance issues.
  • Assisted with crowd control during large events held at the facility.
  • Verified photo IDs and tickets to allow guests passage.
  • Completed incident reports to record security or loss prevention incidents.
  • Reported safety hazards for remediation response.
  • Documented security-related situations and submitted in-depth reports to superiors.
  • Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
  • Enforced security regulations and escorted non-compliant individuals to private areas for processing.
  • Observed patrons and customers to quickly address security situations.

Group Home Worker

Assertive Mission
Chicago, IL
12.2011 - 11.2021
  • Company Overview: Small company that manages 24/7 live-in facility for adults with developmental or physical disabilities
  • Supervised and monitored medical and other needs of residents
  • Ensured financial responsibility and accountability of resident's funds
  • Maintained necessary documentation in records, reports, and client file information
  • Prepared meals, general housekeeping, administered medication, and general clerical work
  • Small company that manages 24/7 live-in facility for adults with developmental or physical disabilities

Security Officer

Central Plaza
Chicago, IL
07.2009 - 12.2012
  • Company Overview: Residential home with nursing care options for adults with chronic mental health problems.
  • Patrolled and circulated among residents and staff to preserve order and protect property.
  • Coordinated with staff to review resident behavior and handle disputes
  • Monitor entrances and exits using CCTV to maintain security of premise
  • Maintained written reports such as fires, thefts, or any unusual incidents
  • Warn persons of rule infraction or violations, and apprehend force when necessary
  • Residential home with nursing care options for adults with chronic mental health problems.
  • Checked for safety hazards and took corrective action when necessary.
  • Monitored surveillance cameras and responded to suspicious activity.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Investigated all reported incidents of theft or vandalism on premises.

Supervisor/Security Officer

Cequr Security
Chicago, IL
08.2007 - 07.2009
  • Directed and supervised team of 15 employees in daily operations.
  • Developed and implemented operational policies and procedures to ensure efficiency and accuracy of workflows.
  • Maintained accurate records of employee performance, attendance, leave requests, and disciplinary actions.
  • Tracked progress on projects and provided timely feedback to staff members.

Education

CERTIFICATE OF COMPLETION -

Tactical Weapon Certication
Chicago
04-2023

LIBERAL ARTS STUDY -

MALCOLM X COLLEGE
Chicago
01.2004

Skills

  • Staff Management
  • CCTV Surveillance
  • Emergency Management
  • Arrest procedures
  • Access Control
  • Electronic surveillance
  • Identification verification
  • Crisis intervention training
  • Conflict resolution techniques
  • Conflict de-escalation
  • First aid and CPR certified

Selectedprojectsortrainingandaccomplishments

  • Baron/ASP/ and Handcuff Procedure for Arrest and Detention
  • Forty hours training, Revolver and Semi Automatic
  • F.O.I.D Card and P.E.R.C Card
  • First Aid Certified/ CPR
  • CPI Certified

Timeline

Security Officer

Rush Hospital
11.2022 - Current

Security Officer

Northwestern Hospital
03.2020 - 11.2022

Group Home Worker

Assertive Mission
12.2011 - 11.2021

Security Officer

Central Plaza
07.2009 - 12.2012

Supervisor/Security Officer

Cequr Security
08.2007 - 07.2009

CERTIFICATE OF COMPLETION -

Tactical Weapon Certication

LIBERAL ARTS STUDY -

MALCOLM X COLLEGE
WILLIE TAYLOR