Willie Wiley
East Palo Alto,CA
Summary
Results-driven team player known for enhancing customer service and operational efficiency. Introduced innovative solutions that improved team performance and promptly resolved customer issues, ensuring high satisfaction levels. Proven ability to prioritize tasks effectively while collaborating with cross-functional teams to achieve shared goals.
Overview
4
4
years of professional experience
Work History
incor
Caregiver Home Instead Senior Care
Muskogee, Oklahoma
02.2025 - 01.2026
- Executed daily responsibilities with precision and efficiency.
- Introduced innovative solutions to elevate team performance and results.
- Resolved customer issues promptly, ensuring high satisfaction through expert service.
- Collaborated effectively with diverse colleagues to achieve goals and tackle product-related challenges.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Worked with cross-functional teams to achieve goals.
dunham's sports
Sale Assoicate
Muskogee, Oklahoma
04.2025 - 06.2025
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- stock clothes and left heavy crates
- Managed point-of-sale transactions with precision and proactively engaged with customers to promote store-wide discounts and enhance the shopping experience.
Stocking Team Associate
Walmart
San Jose, CA
08.2023 - 09.2023
- Had to unload trucks to stock the products on shelves
- Remove old expired date tags and make new tags
- Report if we are missing products not full or full.
Food Champion
Taco Bell
San Jose, CA
01.2023 - 07.2023
- Worked a variety of positions within the establishment
- Connected with customers while taking orders. Worked as a team to prepare the food for customers.
Delivery Driver
Uber Eats
01.2022 - 01.2023
- Picked up orders from local restaurants that need to be delivered.
- Delivered the food or packaged to the customer in a timely manner.
Education
High School Diploma -
Milpitas High School
Milpitas, CA06-2017
Skills
- Customer service
- Problem solving
- Inventory management
- Point-of-sale transactions
- Task prioritization
- Team collaboration
- Interpersonal skills
- Performance evaluation
- Effective communication
- First Aid/CPR
- Supervision and leadership
- Organization
Timeline
dunham's sports
Sale Assoicate
04.2025 - 06.2025
incor
Caregiver Home Instead Senior Care
02.2025 - 01.2026
Stocking Team Associate
Walmart
08.2023 - 09.2023
Food Champion
Taco Bell
01.2023 - 07.2023
Delivery Driver
Uber Eats
01.2022 - 01.2023
High School Diploma -
Milpitas High School