William Harvey
Orange Park,FL
Summary
Proven Driver with a track record of punctuality and reliability, honed at Clay Community Transportation. Excelled in safe driving practices and customer service, ensuring timely and secure passenger experiences. Skilled in route planning and problem-solving, I significantly enhanced rider satisfaction and operational efficiency.
Overview
11
11
years of professional experience
Work History
Driver
Clay Community Transportation
04.2024 - Current
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Adhered to scheduled routes and accomplished timely drop-offs and pick-ups to comply with preset route criteria.
- Transported passengers safely along prescribed routes according to tight schedules.
- Conducted pre-trip inspections of bus for safe operation.
- Acted calmly, productively and professionally under pressure for helpful emergency response.
- Ensured timely arrivals and departures by strictly adhering to schedules and effectively managing unforeseen circumstances.
- Communicated regularly with central dispatch teams to report delays and route changes.
- Assisted passengers with disabilities, ensuring safe boarding, comfortable travel, and proper disembarking procedures were followed.
- Navigated challenging weather conditions safely while keeping passengers informed of potential delays due to hazardous road situations.
- Kept accurate records of daily logs, incident reports, maintenance checklists, and fuel consumption data for company reference.
- Promoted positive rider experience by providing courteous, attentive service and addressing customer concerns promptly.
- Developed strong rapport with regular passengers by providing friendly service, remembering names, engaging in conversations when appropriate.
- Retained bus system, route and stop knowledge for informative customer advice.
Driver
Gordon Chevrolet
10.2022 - 07.2023
- Followed all relevant traffic laws and safety regulations.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Improved customer satisfaction by maintaining punctuality and adhering to strict delivery schedules.
- Followed proper safety procedures and protocols while loading, unloading and operating vehicles.
- Developed strong relationships with clients, fostering trust through professionalism and reliability in transportation services provided.
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Communicated with customers to provide delivery updates and confirm delivery locations.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Communicated with dispatchers and other personnel to coordinate transportation schedules.
Driver/ Sales
O'Reilly Auto Parts
09.2013 - 02.2019
- Followed all relevant traffic laws and safety regulations.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Achieved safe driving records by consistently following traffic rules and regulations.
- Delivered goods and products to customer on time and in excellent condition.
- Provided exceptional customer service, addressing concerns and resolving issues promptly.
- Handled fragile materials carefully, resulting in minimal damage claims from customers during transit period.
- Obtained signatures from customers upon delivery of goods.
- Increased productivity by assisting in loading/unloading vehicles when necessary, expediting the delivery process.
- Provided exceptional service to clients, leading to increased repeat business and positive feedback.
- Enhanced customer satisfaction by providing courteous and efficient service during deliveries.
Education
High School Diploma -
Fort Meade High
FT Mead , FLAssociate of Science -
Soutern Career College
Jacksonville, FL05.2010
Skills
- Time Management
- Valid Driver's License
- Customer Service
- Clean Driving Record
- Problem-Solving
- Safe Driving Practices
- Punctual and Reliable
- Patience and understanding
- Punctuality
- Traffic laws knowledge
- Safety Protocols
- Defensive Driving
- Route Planning
- Safety Management
Accomplishments
Military Service USN 1972-1975
FLANG 1975-1978
USMC 1978-1984
Timeline
Driver
Clay Community Transportation
04.2024 - Current
Driver
Gordon Chevrolet
10.2022 - 07.2023
Driver/ Sales
O'Reilly Auto Parts
09.2013 - 02.2019
High School Diploma -
Fort Meade High
Associate of Science -
Soutern Career College
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