Summary
Work History
Education
Skills
Languages
Timeline
Generic

Willliam Morales

Summary

Experienced Bartender with mixology skills and a passion for delivering outstanding customer service. A strong ability to build rapport and provide personalized service. Bringing in-depth knowledge of craft cocktails. With the ability to create a friendly and lively atmosphere. Extensive knowledge of spirits and engages customers one-on-one. Friendly, open and committed to building customer base by providing positive service experience.

Work History

Bartender

Dante
  • Served high customer volumes during special events, nights, and weekends.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Trained new bartenders on drink preparation, product promotion, garnish preparation, and sanitation protocol.
  • Greeted and interacted with in a friendly and attentive manner, building a regular customer base.

Bartender

Bourbon & Branch
  • Followed strict recipes and drink measurements to minimize product used.
  • Crafted special drink and cocktail menu items for seasonal offerings.
  • Upsold menu items to customers, driving up per sale revenues and maximizing profits.
  • Tracked bar stock levels and promptly replenished low materials to prevent shortages.

Bartender

Jean George Peral Alley
  • Build a friendly and inviting environment with new staff members
  • Anticipate guest needs and provide proactive service, such as refilling drinks and clearing empty plates.
  • Provide attentive and friendly service to restaurant patrons, enhancing their dining experience.
  • Conducted inventory management to monitor stock levels, place orders, and minimize waste.
  • Collaborated with kitchen staff to ensure timely delivery of food orders to customers.

Bartender

Au Za'atar
  • Prepared and served a wide variety of alcoholic and non-alcoholic beverages with speed and precision
  • Efficiently replenish bar supplies, including ice, glassware, and garnishes, to ensure uninterrupted services.
  • Maintained a clean and well-stocked bar area, ensuring all supplies and ingredients were readily available

Education

High School Diploma -

Lyons Community School
Brooklyn, NY

Skills

  • Guest Satisfaction
  • Problem-solving and conflict resolution
  • Cash Register Operation
  • Mixology and cocktail creation
  • Customer service and relationship building
  • Multitasking and time management
  • Inventory management
  • Knowledge of local and state liquor regulations

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Bartender

Dante

Bartender

Bourbon & Branch

Bartender

Jean George Peral Alley

Bartender

Au Za'atar

High School Diploma -

Lyons Community School
Willliam Morales