Summary
Overview
Work History
Education
Skills
Volunteer Experience
Languages
References
Timeline
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WILLOUISE GWYNETH E. BENAVIDEZ

Denver,USA

Summary

Motivated and compassionate customer service and administrative professional with experience in medical support, sales, and client relations. Skilled in handling diverse customer needs, maintaining accuracy in high-pressure environments, and adapting quickly to new challenges. Known for reliability, strong communication skills, and a commitment to delivering excellent service.

Overview

2
2
years of professional experience

Work History

Sales and Service Representative

Clear
Denver, CO
01.2024 - Current
  • Assist clients with enrollment, account updates, and service inquiries while ensuring compliance with security protocols.
  • Provide personalized sales solutions, enhancing customer satisfaction and loyalty.
  • Manage transactions and service requests efficiently to reduce wait times and improve service flow.

Lalavi Mailbox
  • Assisted with mail sorting, customer inquiries, and administrative tasks.

8K Builders
  • Supported administrative functions, scheduling, and file management.

Guam Self Storage
  • Handled client requests, organized inventory, and processed payments.

Tumon Medical Clinic
  • Provided clerical assistance, maintained patient records, and supported medical staff.

Education

Associate of Science - Medical Assistant

Guam Community College
Guam
01.2024

Certificate - Medical Billing and Coding

Guam Marianas Training Center
Guam
01.2020

High School Diploma -

John F. Kennedy High School
Guam
01.2019

Skills

  • Customer service
  • Medical billing and coding
  • Basic medical knowledge
  • Patient support
  • Attention to detail
  • Cash register operation
  • Client engagement
  • Conflict resolution
  • Sales conversion
  • Basic computer literacy
  • Microsoft Office
  • Bilingual communication
  • Creative
  • Adaptable
  • Fast learner
  • Dependable

Volunteer Experience

  • GDress Fashion, Event and store assistance
  • Guam Girl Scouts, Leadership and mentoring support
  • Tennis Assistant, Organized lessons and maintained court scheduling
  • Pet Sitter, Provided reliable care for pets and maintained client trust

Languages

  • English
  • Tagalog

References

  • Christopher Aragon, Supervisor, Clear, +970-290-3275
  • Gloria Kononov, Personal Assistant Event Coordinator, +720-626-9850

Timeline

Sales and Service Representative

Clear
01.2024 - Current

Lalavi Mailbox

8K Builders

Guam Self Storage

Tumon Medical Clinic

Associate of Science - Medical Assistant

Guam Community College

Certificate - Medical Billing and Coding

Guam Marianas Training Center

High School Diploma -

John F. Kennedy High School

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