Willow Barbero Menzel
Montpelier,VT
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Gram Central
10.2022 - 07.2024
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained inventory and compliance with CCB guidelines.
Assistant Park Manager
Forest Parks And Recreation
03.2022 - 10.2022
- Oversaw facility maintenance and repairs, ensuring a safe environment for both staff and visitors alike.
- Improved customer satisfaction by addressing guest concerns promptly and effectively resolving any issues that arose.
- Increased park safety through regular staff training and maintenance of emergency response protocols.
Bartender
Charlie O's
05.2019 - 03.2022
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Education
High School Diploma -
Montpelier High School
Montpelier, VT06.2015
Skills
- Money Handling
- Customer Relations
- Compliance understanding
- Product and service knowledge
Timeline
Assistant Manager
Gram Central
10.2022 - 07.2024
Assistant Park Manager
Forest Parks And Recreation
03.2022 - 10.2022
Bartender
Charlie O's
05.2019 - 03.2022
High School Diploma -
Montpelier High School
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