Summary
Overview
Work History
Education
Skills
Medical Herbalism
Timeline
Generic

Willow Lilly

Lakeside,AZ

Summary

Personable and energetic Receptionist committed to delivering excellence in all aspects of customer service and administrative support. Offers honed proficiency in data-entry, database management and scheduling.

Overview

3
3
years of professional experience

Work History

Cook/Deli Team Lead

Bashas'
06.2023 - Current
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
  • Assisted in inventory management and ordering supplies, maintaining adequate stock levels for efficient kitchen operations.

Receptionist

Casey's Courier Services
08.2021 - Current
  • Confirmed appointments, communicated with clients, and updated client records.
  • Resolved customer problems and complaints.
  • Handled sensitive information with discretion while maintaining strict confidentiality standards.
  • Precise attention to errors and double checking timesheets.
  • Manged 100 plus clients, first and last names, addresses and phone numbers.

Receptionist

Solterra Senior Living Center
01.2022 - 06.2023
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Confirmed appointments, communicated with clients, and updated client records.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.
  • Corresponded with clients through email, telephone, or postal mail.
  • Managed multiple tasks and met time-sensitive deadlines.
  • Provided clerical support to company employees by copying, faxing, and filing documents. Proficient in using Excel and Microsoft Office.

Education

High School Diploma -

Primavera Online High School
Chandler, AZ
06.2023

Skills

  • Customer Service
  • Organization skills
  • Data Entry
  • Time Management
  • Food handling
  • Cooking
  • Supply Restocking
  • Performance Improvement

Medical Herbalism

Medical Herbalism, also known as botanical medicine or phytomedicine, is the use of plants and plant matter to help treat illnesses and improve ones health naturally. I have been studying herbalism for a little over 2 years now both in the field and taking online classes. I am currently trying to get my bachelors degree in integrative health sciences that include courses in herbology.

Timeline

Cook/Deli Team Lead

Bashas'
06.2023 - Current

Receptionist

Solterra Senior Living Center
01.2022 - 06.2023

Receptionist

Casey's Courier Services
08.2021 - Current

High School Diploma -

Primavera Online High School

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Willow Lilly