Willow Schulz
New Milford,CT
Summary
Motivated business professional bringing 25+ years of entrepreneurial experience. Dedicated and personable with extensive experience in increasing profits, reducing costs and high level customer satisfaction and retention. Well-versed in training, educating, motivating and supporting staff members.
Overview
31
31
years of professional experience
Work History
Owner
Clatter Valley Farm And Csa
New Milford, CT
12.1994 - Current
- Trained and motivated employees to perform daily duties.
- Reconciled daily sales, returns and financials.
- Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
- Created and monitored promotional approaches to increase sales and profit levels.
Customer Service Associate
Mohawk Mountain
Cornwall, CT
01.2022 - 03.2022
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Responded to customer requests for products, services and company information.
Shift Manager/Bar Manager
Cool Hand Dukes
New Milford, CT
09.2019 - 03.2020
- Maximized customer service by training staff, overseeing operations and resolving issues.
- Closed out cash register and prepared cashier report at close of business.
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
Education
High School Diploma -
Farmington High School
Farmington, CTSkills
- Work Organization and Prioritization
- Balanced Work Ethic
- Issue Identification
- Customer Satisfaction
- Client Retention
- Effective Communicator
Timeline
Customer Service Associate
Mohawk Mountain
01.2022 - 03.2022
Shift Manager/Bar Manager
Cool Hand Dukes
09.2019 - 03.2020
Owner
Clatter Valley Farm And Csa
12.1994 - Current
High School Diploma -
Farmington High School