Wilmarie Bauza Madera
Fort Myers,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in AviMark.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
East West Veterinary Care Center
2023.03 - Current
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained current and accurate medical records for patients.
Assistant Store Manager
Tuesday Morning
2020.04 - 2023.03
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Manager
Sweet Tomatoes
2017.09 - 2020.04
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Applied Science - Surgical Technology
Southern Technical College At Fort Myers
Fort Myers, FL01.2026
High School Degree -
Ines Maria Mendoza
05.2016
Skills
- Time Management
- Documentation and Recordkeeping
- Scheduling Tests and Procedures
- Problem-Solving
- Office Administration
- Medical Terminology
- Payment Collection
- Pet insurance knowledge
- Veterinary software
- Appointment Setting
- Sound Judgment
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist
East West Veterinary Care Center
2023.03 - Current
Assistant Store Manager
Tuesday Morning
2020.04 - 2023.03
Assistant Manager
Sweet Tomatoes
2017.09 - 2020.04
Associate of Applied Science - Surgical Technology
Southern Technical College At Fort Myers
High School Degree -
Ines Maria Mendoza
Similar Profiles
Victoria JobVictoria Job
CSR - Customer Service Representative at Points East Veterinary Emergency Hospital/Animal Urgent CareCSR - Customer Service Representative at Points East Veterinary Emergency Hospital/Animal Urgent Care
Sarah DeverSarah Dever
Veterinary Assistant at East Meadow Veterinary CenterVeterinary Assistant at East Meadow Veterinary Center
Amanda BlaylockAmanda Blaylock
Veterinary Hospital Manager at East Sacramento Veterinary CenterVeterinary Hospital Manager at East Sacramento Veterinary Center