Wilmarie Bauza Madera
Fort Myers,FL
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in AviMark.
Overview
7
7
years of professional experience
Work History
Veterinary Receptionist
East West Veterinary Care Center
03.2023 - Current
- Facilitated smooth daily operations by answering incoming calls, directing inquiries, and taking messages for veterinarians as needed.
- Provided compassionate support during difficult situations such as end-of-life decisions or emergency visits, establishing trust with clients.
- Maintained current and accurate medical records for patients.
Assistant Store Manager
Tuesday Morning
04.2020 - 03.2023
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.
Assistant Manager
Sweet Tomatoes
09.2017 - 04.2020
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
Associate of Applied Science - Surgical Technology
Southern Technical College At Fort Myers
Fort Myers, FL01.2026
High School Degree -
Ines Maria Mendoza
05.2016
Skills
- Time Management
- Documentation and Recordkeeping
- Scheduling Tests and Procedures
- Problem-Solving
- Office Administration
- Medical Terminology
- Payment Collection
- Pet insurance knowledge
- Veterinary software
- Appointment Setting
- Sound Judgment
Languages
Spanish
Native or Bilingual
Timeline
Veterinary Receptionist
East West Veterinary Care Center
03.2023 - Current
Assistant Store Manager
Tuesday Morning
04.2020 - 03.2023
Assistant Manager
Sweet Tomatoes
09.2017 - 04.2020
Associate of Applied Science - Surgical Technology
Southern Technical College At Fort Myers
High School Degree -
Ines Maria Mendoza
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