Summary
Overview
Work History
Education
Skills
Timeline
AccountManager

Wilnelia González

Orlando

Summary

Dedicated driver with a clean driving record and extensive experience at Roadrunner Transportation Systems Inc. Expert in GPS navigation and route planning, ensuring timely deliveries and exceptional customer service. Proven ability to maintain safety and professionalism, contributing to a strong company reputation and customer satisfaction.

Professional driver skilled in safe and efficient transportation, vehicle maintenance, and route planning. Strong focus on collaboration and adaptability, ensuring seamless operations and meeting changing demands. Known for reliability and excellent customer service, consistently delivering results.

Overview

13
13
years of professional experience

Work History

Driver

Roadrunner Transportation Systems Inc.
01.2024 - 12.2024
  • Followed all relevant traffic laws and safety regulations.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Achieved safe driving records by consistently following traffic rules and regulations.
  • Delivered goods and products to customer on time and in excellent condition.
  • Maintained professional and friendly demeanor during deliveries to uphold company reputation.
  • Demonstrated strong knowledge of geography and local roads for optimal route selection.

Car Detailer

LCC Cleaning
02.2021 - 03.2024
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.
  • Completed timely and thorough car details for increased customer satisfaction and repeat business.
  • Maintained clean, tidy and safe work environment.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.

Car Driver

Best Rate Auto Rentals
11.2016 - 02.2019
  • Communicated with customers to provide delivery updates and confirm delivery locations.
  • Drove safely in various weather and road conditions to avoid accidents.
  • Communicated with passengers to provide information and assistance for excellent customer service and positive experiences.
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Utilized GPS and other navigation tools to plan routes and stay on schedule.
  • Completed routine pre- and post-trip inspections to evaluate vehicles and assess maintenance needs.

Medical Receptionist

Dental Office Francisco Fontánez
09.2011 - 06.2016
  • Coordinated patient scheduling, check-in, check-out and payments for billing.
  • Checked patient insurance, demographic, and health history to keep information current.
  • Helped patients complete necessary medical forms and documentation.

Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.

  • Answered telephone calls to offer office information, answer questions, and direct calls to staff.
  • Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
  • Expedited appointment scheduling through effective utilization of office management software systems.

Education

Certificate of Technical Studies - Medical Billing

Dewey University
Carolina PR
06-2011

Skills

  • Time management
  • Valid Driver's license
  • Customer service
  • Clean driving record
  • Safe driving practices
  • GPS and route planning

Timeline

Driver

Roadrunner Transportation Systems Inc.
01.2024 - 12.2024

Car Detailer

LCC Cleaning
02.2021 - 03.2024

Car Driver

Best Rate Auto Rentals
11.2016 - 02.2019

Medical Receptionist

Dental Office Francisco Fontánez
09.2011 - 06.2016

Certificate of Technical Studies - Medical Billing

Dewey University
Wilnelia González