Wilson Augustin
Four Seasons Certified Home Health Agency
Boston,MA
4
Languages
4
years of professional experience
Detail-oriented case management professional with advanced communication and documentation management skills. Adept at coordinating patient care plans and facilitating effective communication among interdisciplinary teams.
Work History
Case Coordinator
6 Months- Developed educational materials for families regarding care procedures and resources.
- Monitored compliance with regulatory standards to uphold quality of care.
- Maintained detailed documentation of client interactions, services provided, and case outcomes for accurate record keeping and compliance purposes.
- Implemented process improvements to enhance workflow efficiency within the team.
Case Coordinator
1 Year 4 Months- Coordinated patient care plans to ensure seamless service delivery.
- Collaborated with healthcare professionals to assess and address client needs.
- Maintained accurate documentation of patient progress and service updates.
- Assisted in scheduling appointments and managing client communications efficiently.
- Completed various administrative tasks such as making phone calls, answering emails and inputting data into systems.
Housing Stabilization
6 Months- Facilitated communication between clients, families, and healthcare professionals to optimize care outcomes.
- Assisted in coordinating patient care plans, enhancing service delivery and client satisfaction.
- Supported daily operational tasks by managing schedules and documentation for home care services.
- Developed knowledge of healthcare regulations to ensure compliance with industry standards.
- Assisted in developing strategic plan that aligned with long-term company goals.
Case Manager
2 Months- Documented patient information accurately in electronic health records to maintain compliance and quality standards.
- Assisted in developing personalized care plans for residents based on individual needs and preferences.
- Facilitated communication between families and healthcare staff to address concerns and provide updates.
- Supported new staff onboarding by providing training on care protocols and facility procedures.
- Conducted regular assessments to monitor resident progress and adjust care plans accordingly.
- Coordinated with interdisciplinary teams to ensure comprehensive care delivery for all patients.
Education
Bachelor of Science - Business Administration And Management
Skills
Documentation management
Customer relations
Quality assessment
Expert problem solving
Analytical thinking
Advanced communication
Care plan evaluation
Team coordination
Staff training
Team coordination
Excellent communication
Interpersonal communication
Languages
French
Native or Bilingual
English
Native or Bilingual
Spanish
Native or Bilingual
Creole
Native or Bilingual
Timeline
Case Coordinator
Four Seasons Certified Home Health Agency
03.2026 - CurrentRead More
Case Coordinator
Edison Home Health Care
02.2024 - 06.2025Read More
Housing Stabilization
CABS Health Network
09.2023 - 03.2024Read More
Case Manager
Cabs Health Network
01.2023 - 03.2023Read More
PCMM
Bachelor of Science from Business Administration And Management
Read More