Human service provider dedicated to empowering disadvantaged adults and youth. Skilled in case management and community engagement, with a focus on participant retention through personalized counseling and adherence to regulatory compliance.
Overview
25
25
years of professional experience
Work History
Case Coordinator
JEVS Human Services
Philadelphia, USA
12.2001 - Current
Maintain a working knowledge of TANF and the PA Department of Public Welfare regulations.
Facilitated accurate and coordinated communications with County Assistance Office liaison to support service delivery.
Network and establish working relationships with appropriate personnel at Medical/Mental Health, Drug and Alcohol Organizations, Educational and/or Trade schools and other community based desired agencies.
Craft thorough written reports, both statistical/narrative and document all case notes timely.
Intensive case management services provided by phone contact, in home or on-site and community settings.
Participate in supervisory meetings in conjunction with the Service Team to coordinate assessment activities, review results, develop, prepare, and utilize Service Plans as the primary case management tool for each participant.
Delivered ongoing individual counseling to address barriers, promote goal achievement, and enhance participant retention.
Matched and linked participants with necessary services while following up on referral outcomes to ensure confidentiality.
Education
Master of Social Work -
Walden University
Minneapolis, MN
02-2017
Bachelor of Arts - Human Services
Chestnut Hill College
Philadelphia, PA
05-2001
Skills
case management
report writing
Documentation management
regulatory compliance
community engagement
community networking
Service planning
Additional Information
Volunteer religious services: Pennsylvania Prison and Correctional Institutions for over 25 years., Volunteer with the Red Cross.