Dynamic Senior Medical Secretary with expertise in effective communication, team collaboration, and staff training. Proven ability to enhance workflows and deliver exceptional service in fast-paced healthcare environments.
Overview
21
21
years of professional experience
Work History
Senior Medical Secretary
NYU Perlmutter Cancer Center
New York, New York
02.2023 - Current
Transitioned to new PCC site in Brooklyn
Trained new staff on office protocols and patient management software, enhancing team readiness and service delivery.
Partnered with nurse manager to enhance daily workflow utilizing experience from 34th Street site
Senior Medical Secretary
NYU Perlmutter Cancer Center
New York, New York
05.2019 - 02.2023
Joined infusion scheduling team supporting both 5th and 6th floors with later assistance to 38th street infusion team
Trained new staff on office protocols and software systems used in patient management.
Managed patient scheduling and appointment coordination for oncology services.
Facilitated communication between healthcare providers and patients regarding treatment plans.
Greeted visitors to the office and provided customer service assistance.
Senior Medical Secretary
NYU Perlmutter Cancer Center
New York, New York
06.2015 - 05.2019
Functioned as float secretary for oncology and surgical practices mainly on 7th, 8th, and 9th floors but subsequently assigned as needed across 34th and 38th street locations.
Medical Secretary
NYU Perlmutter Cancer Center
New York, New York
08.2005 - 06.2015
Served as medical secretary to an interdisciplinary department that primarily consisted of social work, nutrition, and psychiatry. The department would later expand to include Genetic Counseling.
Periodically served as timekeeper during manager's absence.
Ordered office supplies and equipment to support daily operations.
Project Assistant
NYU Perlmutter Cancer Center
New York, New York
02.2005 - 08.2005
Initially hired through a temp agency to assist in the transition of the cancer center's medical records from 32nd Street to new location at 160 East 34th Street.
Maintained medical records of patients' treatments and progress.
Assisted with filing and organization of medical records.
Reviewed medical records prior to patient appointments.
Responded to inquiries from patients, physicians and other healthcare providers regarding medical records.