Wilson Rodriguez
Las Vegas
Summary
Dynamic and dedicated professional with a strong background in customer service and landscaping, notably at Cardenas Markets. Proven ability to enhance customer satisfaction through effective communication and teamwork. Skilled in landscaping construction and committed to safety awareness, consistently achieving high standards in job site cleanup and maintenance.
Grocery professional with strong background in retail customer service and inventory management. Consistently delivers high-quality assistance while contributing to collaborative team environment. Known for reliability and adaptability in meeting dynamic needs of busy retail setting.
Overview
17
17
years of professional experience
Work History
Grocery Clerk
Cardenas Markets
11.2023 - Current
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Assisted customers by finding items quickly to boost store satisfaction rates.
- Used pallet jacks and hand trucks to move merchandise to sales floor for stocking.
- Enhanced store cleanliness through diligent maintenance of aisles, shelves, and display areas.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Collaborated with team members to meet daily objectives and maintain smooth store operations.
- Assisted customers with product inquiries by sharing extensive knowledge of grocery items and their locations.
- Consistently met or exceeded performance goals by maintaining high standards of efficiency, productivity, and customer service.
- Prepared attractive displays for promotional events or seasonal items that resulted in increased sales revenue.
Pizza Maker
Papa John's Pizza
03.2013 - 05.2015
- Topped pizzas with right ingredients based on orders utilizing recipe-directed amounts and distribution methods.
- Rolled and shaped dough to correct sizes and shapes based on orders to fit in oven and cook evenly.
- Learned and memorized menu items and specials to provide accurate and up-to-date information to kitchen staff.
- Prepared raw materials for cooking by cutting vegetables and preparing dough.
- Operated pizza oven and other kitchen equipment safely to protect team members from harm and equipment from damage.
- Developed strong time management skills by juggling multiple orders during peak hours without compromising quality.
- Used pizza cutter to slice pizzas according to size and customer specifications.
- Maintained a clean and organized workspace for efficient pizza making, ensuring optimal productivity.
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety.
- Wiped down counters and food prep stations using bleach and clean cloths.
- Utilized excellent communication skills when interacting with customers, addressing their needs, and resolving any issues promptly.
- Collaborated with team members to streamline kitchen operations and maintain timely order fulfillment.
- Coached new workers on store policies, pizza making, and dough preparation.
- Assisted in training new employees on proper pizza-making techniques, contributing to overall staff proficiency.
- Upheld brand reputation through consistently producing visually appealing pizzas that met company presentation standards.
- Streamlined pizza-making process, reducing wait times for customers.
Landscape Laborer
Silverlands Inc
10.2019 - 01.2020
- Maintained grounds by trimming, weeding, and general clean-up.
- Mowed lawns using self-propelled and riding mowers.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Transferred materials to designated areas using hand trucks, electric carts, and wheelbarrows.
- Demonstrated skilled use and maintenance of landscape tools and equipment.
- Worked efficiently under pressure to meet tight deadlines while maintaining high-quality results in all projects completed.
- Collected and removed debris at job sites.
- Removed and disposed of plant debris from work sites to keep areas safe and well-organized.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Installed irrigation systems for efficient water usage and healthier landscapes.
- Installed stonework according to landscape design plan and client specifications.
- Assisted with irrigation system maintenance and repair.
Landscaper
Vantage Concepts
06.2019 - 10.2019
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
- Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
- Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
- Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
- Removed debris and waste from outdoor areas.
- Cut trees and shrubs to shape and maintain landscape.
- Removed tree stumps, roots and debris for cohesive landscape appearance.
- Assisted with irrigation system maintenance and repair.
- Inspected gardens for pests, weeds and diseases.
Camp Counselor, Community Center Worker
Rafael Rivera Community Center
07.2008 - 04.2010
- Worked with children of varying age, interest, skill, and developmental levels.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp''s core values.
- Collaborated with other camp counselors to design fun and enriching learning activities for campers.
- Boosted camp morale by fostering a supportive, inclusive, and fun environment for all participants.
- Ensured smooth transitions between activities by efficiently managing time and resources throughout each day.
- Strengthened parental trust and satisfaction through regular, detailed communication regarding campers' well-being and progress.
Education
High School Diploma And Ged -
Lincoln County Adult Education
Pioche, NV04.2019
Skills
- Customer service
- Attention to detail
- Teamwork and collaboration
- Excellent communication
- Heavy lifting
- Customer Service-oriented
- Team contribution
- Landscaping construction
- Willingness to learn
- Safety awareness
- Time management
- Job site cleanup
- State Driver's license
- Ditch digging
- Debris removal
Languages
Spanish
Native or Bilingual
Timeline
Grocery Clerk
Cardenas Markets
11.2023 - Current
Landscape Laborer
Silverlands Inc
10.2019 - 01.2020
Landscaper
Vantage Concepts
06.2019 - 10.2019
Pizza Maker
Papa John's Pizza
03.2013 - 05.2015
Camp Counselor, Community Center Worker
Rafael Rivera Community Center
07.2008 - 04.2010
High School Diploma And Ged -
Lincoln County Adult Education
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