Driver
Go Airport Shuttle | 2003 - 2020
- Directed vehicle acquisition, pricing, and inventory selection to align with market demand.
- Negotiated purchase terms with wholesalers, auctions, and private sellers to improve vehicle margins.
- Oversaw sales operations, ensuring consistent customer service and efficient dealership workflow.
- Coordinated financing options, paperwork, and title transfers to support smooth vehicle transactions.
- Maintained compliance with licensing, title, and sales documentation requirements.
- Built vendor and customer relationships to support repeat business and referral growth.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Consulted with customers to assess needs and propose optimal solutions.
- Implemented marketing strategies to increase brand awareness and attract new customers.
Owner
Amende Auto Sales | 2001 - 2013
Owner/Operator Truck Driver
Wilson Truck | 2001 - 2003
- Operated commercial truck to transport freight safely and on schedule
- Inspected vehicle systems before trips to verify roadworthiness and compliance
- Secured cargo using straps, chains, and load restraint procedures
- Planned efficient routes to reduce delays and meet delivery windows
- Maintained accurate logs, delivery paperwork, and fuel records
Owner Security
C. O. R. P Security | 1997 - 2001
- Directed security operations, aligning patrol procedures with client requirements and site safety standards.
- Developed access control protocols to protect restricted areas and reduce unauthorized entry.
- Oversaw incident reporting processes, ensuring accurate documentation for investigations and client review.
- Trained security personnel on post orders, emergency response, and professional conduct.
Manager
Domino's Pizza | 1995 - 1998
- Supervised daily store operations, ensuring order accuracy, food quality, and timely delivery service.
- Managed crew scheduling, task assignments, and shift coverage to maintain efficient workflow.
- Trained team members on customer service, food safety, and Domino's operational standards.
- Monitored inventory levels, placed supply orders, and reduced waste through careful product rotation.
- Resolved customer concerns promptly, supporting positive service recovery and repeat business.
- Enforced cash handling procedures, register accuracy, and end-of-shift reconciliation.
- Coordinated opening and closing procedures, maintaining readiness and compliance with store policies.
- Evaluated labor, productivity, and store performance to support consistent operational improvement.
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Cross-trained existing employees to maximize team agility and performance.
- Controlled costs to keep business operating within budget and increase profits.
- Developed and maintained relationships with customers and suppliers through account development.