Summary
Overview
Work History
Education
Skills
Timeline
Generic

Wilson Escobar-Lopez

Raleigh,ND

Summary

A hardworking barista who cares about their job, team, and serving customers. I am a part-time student and having a part-time job has taught me time management, flexibility, and eagerness to learn. There would be some improvement when I switch from a Harris Teeter Starbucks to a Cooperate Starbucks. I am prepared for the upcoming tasks/skills I need to learn or update to Starbucks standards. I never called out or showed up for any of my shifts. I am very responsible with my work and schoolwork. I accept critiques and mistakes to help me learn and master skills.

Overview

2
2
years of professional experience

Work History

Barista

Harris Teeter
11.2021 - Current
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
  • Maintained and operated espresso machines, blenders, cold brew kegs, coffee pots, and other equipment.
  • Memorized recipes for specialty coffee beverages and seasonal offerings.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.
  • Restocking when I see stuff is 2/4 empty.
  • I know my regulars name and their orders. Some of them usually go to the Starbucks I work at the moment due to how I serve them
  • Harris Teeter is all about excellent customer service which I provide and made customer feel welcomed, never ignored, and always try to bring up their mood.

Education

Associate of Science - Diagnostic Medical Sonography

Wake Technical Community College
Raleigh, NC
2027

High School Diploma -

Wakefield High School
Raleigh, NC
06.2023

Skills

  • Cash Handling
  • Food Running
  • Opening and Closing Duties
  • Friendly and Outgoing
  • Exceptional Customer Service
  • I speak Spanish
  • I clean after rushes and keep things organize during rushes
  • Reliability
  • I learn from my mistakes
  • Flexible the days I am not in school

Timeline

Barista

Harris Teeter
11.2021 - Current

Associate of Science - Diagnostic Medical Sonography

Wake Technical Community College

High School Diploma -

Wakefield High School
Wilson Escobar-Lopez