A hardworking barista who cares about their job, team, and serving customers. I am a part-time student and having a part-time job has taught me time management, flexibility, and eagerness to learn. There would be some improvement when I switch from a Harris Teeter Starbucks to a Cooperate Starbucks. I am prepared for the upcoming tasks/skills I need to learn or update to Starbucks standards. I never called out or showed up for any of my shifts. I am very responsible with my work and schoolwork. I accept critiques and mistakes to help me learn and master skills.
Overview
2
2
years of professional experience
Work History
Barista
Harris Teeter
9600 Falls Of Neuse Rd, Raleigh, NC 27615
11.2021 - Current
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Listened carefully to customer requests and created personalized, delicious beverages, which improved sales.
Maintained and operated espresso machines, blenders, cold brew kegs, coffee pots, and other equipment.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Made and served brand-specific café beverages with focus on speed, quality and consistency.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Recommended products based on solid understanding of individual customer needs and preferences.
Trained new team members with positive reinforcement and respectful, encouraging coaching.
Restocking when I see stuff is 2/4 empty.
I know my regulars name and their orders. Some of them usually go to the Starbucks I work at the moment due to how I serve them
Harris Teeter is all about excellent customer service which I provide and made customer feel welcomed, never ignored, and always try to bring up their mood.
Education
Associate of Science - Diagnostic Medical Sonography
Wake Technical Community College
Raleigh, NC
2027
High School Diploma -
Wakefield High School
Raleigh, NC
06.2023
Skills
Cash Handling
Food Running
Opening and Closing Duties
Friendly and Outgoing
Exceptional Customer Service
I speak Spanish
I clean after rushes and keep things organize during rushes
Reliability
I learn from my mistakes
Flexible the days I am not in school
Timeline
Barista
Harris Teeter
11.2021 - Current
Associate of Science - Diagnostic Medical Sonography