Initial contractor hired through Randstad as a COVID Tester, advanced to Group Lead, testing staff, faculty, recurring, and incoming students in the University.
As a Tester, collected data of all personnel, inputted information into the data system, and provided updated information to the providers regarding the tested personnel.
Hired as a permanent State employee of the University, working within the Wellness Center.
Team member of the COVID Response Team. Initiated calls to positive personnel and advised of next steps within the University protocol.
Monitored, prepared, and maintained monthly health and professional career development reports for the Wellness Center.
Conducted and kiosk inventory of medical and lab supplies for the Wellness Center.
Assisted with front desk duties of the Wellness Center. Ensured privacy and HIPPA laws were adhered to at the reception desk.
Trained fresh staff per the standard of- operations and service lease agreement for the Wellness Center.
Former Supervisor: Li-Lin Chiu, (301) 860-4170, may contact.
Administrator Coordinator
Community Connections
Washington, DC
06.2016 - 12.2020
Coordinated and maintained the various operations of the mailroom and provided for distribution of all incoming and outgoing correspondences including: interoffice mail, U.S., and international mail between the three (3) Community Connections locations.
Managed bulk mailings for delivery within the service level agreement (SLA).
Receipt and distribution of faxes sorted, distributed, and managed mail; maintained inventory of office supplies and orders.
Management of 'Mailroom' email inbox.
Served customers by backing up operators; answered calls; trained employees on new phone system.
Maintained equipment by completing preventive maintenance; troubleshoot failures, called for repairs; monitored equipment operation; monitored and purchased meter funds.
Maintained office supplies and pantry supplies by checking stock to determine inventory levels; anticipated requirements; placed and expedited orders; verified receipts; stocked items; delivered supplies to workstations and kitchens, while maintaining a clean and safe work environment.
Prepared inventory reports and reviewed operational budgets for office and mail supplies.
Former Supervisor: Kristal King, (202) 546-1512, may contact.
Facilities/ Mail Services Specialist
RAND Corporation
Arlington, VA
02.2008 - 03.2016
Recommended ways to improve the effectiveness of the facilities operations by preparing reports to monitor the usage of office supplies and expenditures.
Made on-the-spot judgment calls regarding mail services and distribution.
Monitored and allocated billing expenditures for FedEx and Office Depot, which included set-up unaccustomed users and metrics, as well as taking metrics for mail services.
Maintained stats and metrics and evaluated and processed all shipping for incoming and outgoing of USPS, UPS, and FedEx, including processed mapping for FedEx.
Assisted and provided administrative support and services to the researchers, employees, and clients of Rand.
Responsible for distribution of mail within the DC office, specifically, distributed incoming and outgoing mail, packages, and/or shipments within the department, to include inter-agency shipments and external packages.
Liaison between personnel and packages, identified sensitive mail and suspicious packages prior to delivery, and followed protocol regarding suspicious packages.
Responsible for billing of Business Reply Mail (BRM) and distributed to staff; implemented new procedures for BRM.
Maintained office supplies and emergency response materials.
Coordinated audio-visual and teleconferences for team meetings, as well as staff meetings with outside offices; and coordinated with outside offices regarding billing and packages.
Provided monthly back up support to the Emergency Readiness Team (ERT) coordinator and assisted with monthly drills and building evacuations for the Washington office.
Fulfilled the requirements for CPR/AED and am certified with the American Red Cross.
Former Supervisor: Karen Echieverri, (703) 413-1100, may contact.