Work Preference
Summary
Overview
Work History
Education
Skills
References
Timeline
Generic
Open To Work

Windy Ireland

Customer Service Representative
Winter Haven,FL

Work Preference

Job Search Status

Open to work
Desired start date: Immediately

Desired Job Title

CashierAdministrative AssistantCustomer Service RepresentativeDelivery DriverHousekeeping Cleaner

Work Type

Full TimePart TimeContract Work

Location Preference

On-Site
Location: Winter Haven, FLAuburndale, FLLakeland, FLBartow, FLHaines City, FL
Open to relocation: No

Salary Range

$16/hr - $50/hr

Important To Me

Work-life balanceFlexible work hours

Summary

Dedicated employee providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of a team to reach personal and business goals. Customer Service professional motivated to maintain customer satisfaction and contribute to company success. History managing and/or supervising team members to maintain and increase productivity. Looking for a new role where hard work and dedication will be highly valued.

Overview

30
30
years of professional experience
20
20

Years of managing/supervising experience

Work History

Customer Service Representative

Circle K Stores Inc.
Winter Haven, FL
12.2022 - 10.2025
  • Assisted customers with inquiries and product selections at convenience store.
  • Processed transactions efficiently using point-of-sale systems.
  • Resolved customer complaints professionally and promptly to ensure satisfaction.
  • Perform shift duties as assigned

Assistant Manager

Little Caesars Inc
Auburndale, Florida
10.2012 - 12.2022
  • Assisted in managing daily operations and assigning duties
  • Delegated work to staff, setting priorities and goals.
  • Completed thorough opening, closing, and shift change functions to maintain operational standards each day.

Shift Manager

Whataburger Restaurants
Cleburne, Texas
03.2009 - 07.2012
  • Trained new employees on service standards and operational procedures.
  • Monitored store operations to ensure compliance with company policies and procedures.
  • Ensured compliance with food safety regulations and quality standards.

Administrative Assistant/Income Tax Preparer

Jackson Hewitt Tax Services Inc
Arlington, Texas
01.1998 - 12.2006
  • Managed client correspondence and scheduled appointments for tax preparation services.
  • Coordinated office operations and maintained organized filing systems for client records.
  • Assisted in preparing tax documents and ensuring compliance with regulations.

Education

Camden County Vocational Technical School
Gloucester Twp , NJ

Skills

  • Strong organizational skills
  • Attention to detail
  • Equipment operation
  • Safety compliance
  • Quality assurance standards
  • Inventory management
  • Retail sales customer service
  • Staff training
  • Customer service
  • Payment processing
  • Quality control
  • Administrative support
  • Quality assurance controls
  • Customer relations

References

References available upon request.

Timeline

Customer Service Representative

Circle K Stores Inc.
12.2022 - 10.2025

Assistant Manager

Little Caesars Inc
10.2012 - 12.2022

Shift Manager

Whataburger Restaurants
03.2009 - 07.2012

Administrative Assistant/Income Tax Preparer

Jackson Hewitt Tax Services Inc
01.1998 - 12.2006

Camden County Vocational Technical School

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Windy IrelandCustomer Service Representative