Winfred Montgomery

Experienced in gas line locating, damage prevention, leadership, and customer service.

• Utility Locating & Safety Compliance – Accurately verify and mark all ONG gas lines, including service, main, and private utilities, ensuring contractor and homeowner safety.
• Advanced Locating Techniques – Successfully completed over 100 locates using Ground Penetrating Radar (GPR) for previously unlocatable gas lines. Proficient in Jamson Tape and other specialized tools.
• Leadership & Team Management – Led and coordinated two crews (17 locators) in leadership's absence, achieving a 100% on-time completion rate. Trained and mentored new locators.
• Damage Prevention & Investigations – Conducted damage investigations to determine fault and implement preventative measures. Trained in Watch and Protect procedures to safeguard contractors and gas infrastructure.
• Customer Relations & Problem-Solving – Strong de-escalation skills for handling contractor and homeowner concerns. Frequently consulted by leadership and peers for guidance on complex projects.
• Technical Expertise – Extensive knowledge of major utility companies, including AT&T, COX, PSO, and ONG. Experienced in exposing mains and services, repairing test wires, placing marker balls, and submitting map corrections. Assisted with hydro vac truck operations to safely expose gas mains and prevent infrastructure damage.

• Conducted daily inspections of transport equipment to ensure compliance with safety codes and operational readiness.
• Reviewed and prioritized assigned loads for maximum efficiency based on urgency and scheduling requirements.
• Arrived on-site equipped with full PPE, performing safety tests to verify product integrity before initiating the loading process.
• Ensured all cargo was properly secured and documented at every stage of transport.
• Performed routine vehicle maintenance, including fluid checks, tire inspections, and interior/exterior upkeep.
• Transported goods safely and efficiently, adhering to delivery schedules and regulatory guidelines.

Commercial Driver – Concrete & Materials Transport

• Dispatched from multiple concrete plants to deliver materials on schedule, whether by appointment or urgent request.
• Over-the-road (OTR) experience, including long-distance hauls across state lines and major cities bordering Oklahoma.
• Operated tractor-trailers safely and efficiently over interstate highways for material transport.
• Provided excellent customer service while interacting with clients at job sites, ensuring satisfaction and professionalism.
• Conducted routine vehicle inspections, including tire pressure, fluid levels, brakes, and other critical systems.
• Strategically planned routes, adapting to weather and traffic conditions for optimal efficiency.
• Processed shipment documentation accurately and efficiently for each load.

• Delivered a variety of alcoholic and non-alcoholic beverages, along with snack items, on a dedicated route.
• Managed multiple accounts, ensuring strong communication and high customer satisfaction.
• Provided exceptional customer service by ensuring on-time deliveries and promptly resolving any issues.
• Conducted thorough pre- and post-trip inspections to ensure vehicle safety and compliance.
• Accurately completed all required documentation, including bills of lading and driver logs.
• Maintained a clean and organized cab interior throughout each shift.
• Performed routine maintenance tasks, such as checking fluid levels, refueling, and tire changes, to ensure vehicle reliability.

• Identify and verify underground utilities, including gas, power, and communications, ensuring accurate and safe locates.
• Maintain ongoing communication with customers, contractors, and stakeholders regarding ticket status and job progress.
• Train new employees on proper safety protocols and best practices when working near underground utilities.
• Interpret and analyze blueprints, maps, and technical documents to pinpoint exact utility locations.
• Collaborate with supervisors, engineers, and field personnel to complete locates safely and efficiently.
• Apply advanced technical skills to troubleshoot complex locating challenges and implement effective solutions.

• Performed machine setups, operated equipment, and conducted quality checks to ensure production standards were met.
• Trained new operators and implemented a division-wide training program to improve retention rates and increase production efficiency.
• Conducted periodic maintenance, including cleaning, lubrication, and routine inspections, to maximize machine performance and longevity.
• Monitored process units, quality control tests, and water quality sampling to maintain optimal plant operations.
• Analyzed process control data and made necessary adjustments to enhance production efficiency and product quality.
• Observed machine operations closely to detect defects or issues, ensuring immediate corrective action to maintain high-quality output.

• Conducted vehicle restorations in the body shop before transitioning to the sales team.
• Built and maintained strong relationships with new and existing clients, driving increased sales revenue.
• Utilized excellent communication skills to engage customers, assess their needs, and recommend the best solutions.
• Provided personalized assistance, guiding customers through product selection and the purchasing process.
• Collaborated with the sales team to achieve group targets and enhance overall performance.
• Established long-term partnerships with key client contacts to ensure repeat business and customer loyalty.