Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Winifer Sanfle

Hialeah,FL

Summary

Proven leader with a track record of enhancing team productivity and customer satisfaction at 207 Prime Restaurant. Expert in POS system operation and excelling in customer service, I significantly improved operational efficiency and problem-solving. Skilled in maintaining cleanliness standards and adept at upselling strategies, my focus on results and team efficiency stands out.

Overview

3
3
years of professional experience

Work History

Bartender Shift Manager

Papi Restaurant and Lounge
The Bronx, NY
01.2024 - 09.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Supervisor

207 Prime Restaurant
New York, NY
05.2021 - 01.2024
  • Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
  • Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
  • Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
  • Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.

Education

High School Diploma -

Zoila Maria Almonte
Dominican Republic

Essex County College
Newark, NJ

Skills

  • Cleanliness standards
  • Upselling strategies
  • POS system operation
  • Ordering supplies
  • Scheduling staff
  • Customer service
  • Marketing and sales experience

Languages

Spanish
Native or Bilingual
English
Limited Working

Timeline

Bartender Shift Manager

Papi Restaurant and Lounge
01.2024 - 09.2024

Supervisor

207 Prime Restaurant
05.2021 - 01.2024

High School Diploma -

Zoila Maria Almonte

Essex County College
Winifer Sanfle