Winnie Jo Watson
Marlton
Summary
To obtain an administrative position where I can use my excellence in customer service and managerial experience in a new venture.
Overview
44
44
years of professional experience
Work History
E-Commerce Personal Shopper
Whole Foods
09.2021 - 11.2024
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
- Maintained a high level of product knowledge, staying up-to-date on the latest offerings from various brands and designers.
- Packaged fragile and perishable merchandise for transport to support safe, intact delivery of requested products.
Office Manager
SJ Window Tinting
01.2013 - 01.2018
- Answer and process all calls, emails, RFP requests and customer complaints
- Coordinate daily and weekly schedules and all paperwork for installers and estimators
- Process accounts receivables, all invoices, payroll, inventory and film orders
- Assist with removal of vehicle film in warehouse and assist installers in the field on large residential and commercial projects
Bulk, Grocery, Frozen, Baker Buyer/Specialist
Whole Foods Market
01.2005 - 01.2013
- Purchase items for various departments and maintain required amount of back stock
- Maintain purchase journals and reconcile to Peoplesoft
- Increase sales and maintain excellence in customer service through daily customer interaction
- Participate in quarterly inventory
- Adhere to organic standards
Sales Coordinator
NADE Auto Auction
01.2002 - 01.2005
- Responsible for locating vehicles, marking for sale, bringing to mechanic or body shop, prepared and cleaned, ending at auction site
- Write condition reports, and take vehicle photos for online auction
Dog Groomer
Best Quality Grooming
01.1999 - 01.2002
- Answer calls and schedule grooming appointments
- Bathe and groom dogs
- Disinfect and scrub kennels daily
Title Clerk/Assistant Office Manager
Burns Pontiac
01.1981 - 01.1999
- Answer multi-line switchboard while cashiering for salespeople and service customers
- Reconcile monthly bank statements, finance reserve statements, schedules, and payroll
- Process motor vehicle paperwork for customers
- Count cash boxes and make bank deposits
- Control inventory, order vehicles
Education
High School -
Cherokee High School
Marlton, NJSkills
Product knowledge expertise
Inventory management proficiency
Customer service
Awards
Whole Foods ‘Cool Beans’ for excellence in customer service and goal achievement
Timeline
E-Commerce Personal Shopper
Whole Foods
09.2021 - 11.2024
Office Manager
SJ Window Tinting
01.2013 - 01.2018
Bulk, Grocery, Frozen, Baker Buyer/Specialist
Whole Foods Market
01.2005 - 01.2013
Sales Coordinator
NADE Auto Auction
01.2002 - 01.2005
Dog Groomer
Best Quality Grooming
01.1999 - 01.2002
Title Clerk/Assistant Office Manager
Burns Pontiac
01.1981 - 01.1999
High School -
Cherokee High School