Winona Grieger
South Milwaukee
Summary
Results-oriented Insurance Navigator skilled in Medicaid and Marketplace insurance applications. Known for effective communication and problem-solving abilities, consistently exceeding customer satisfaction through innovative solutions and collaborative efforts. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Insurance Navigator
Gerald L Ignace Indian Health Center
Milwaukee
05.2025 - Current
- Assist consumers in applying for Medicaid, Medicare, and Marketplace Insurance.
- Assisted with customer requests and answered questions to improve satisfaction.
- Approached customers and engaged in conversation through the use of effective interpersonal and people skills.
- Maintained updated knowledge through continuing education and advanced training.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Demonstrated strong problem-solving skills, resolving issues efficiently and effectively.
Zoo worker 5
Milwaukee County Zoo
Milwaukee
05.1992 - 04.2016
- Maintained landscaping through mowing, trimming, and weeding tasks.
- Operated equipment including lawnmowers, blowers, and trimmers efficiently.
- Assisted in setting up and maintaining irrigation systems to ensure proper watering.
- Cleared debris from pathways and recreational areas to promote cleanliness.
- Conducted routine inspections of grounds for safety hazards and maintenance needs.
- Collaborated with team members to execute seasonal planting and flower arrangements.
- Followed safety protocols while performing maintenance duties to ensure workplace safety.
- Utilized hand tools, such as shovels, rakes, and pruners, for various tasks.
- Collected litter from the grounds using a leaf blower or manual labor.
- Communicated regularly with the supervisor regarding the progress of assigned tasks.
- Provided customer service, addressed client concerns, and ensured satisfaction with completed projects.
Education
South Divison
Milwaukee, WISkills
- Medicaid application
- Marketplace insurance
- Customer satisfaction
- Effective communication
- Relationship building
- Time management
- Consumer advocacy
Certification
- Certified Insurance navigator
- Notary publc
- Community Health Worker
- Healthy Living with diabetes Trainer
Timeline
Insurance Navigator
Gerald L Ignace Indian Health Center
05.2025 - Current
Zoo worker 5
Milwaukee County Zoo
05.1992 - 04.2016
South Divison
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