Detail-oriented Patient Access Representative with a strong background in customer service and HIPAA compliance. Proven ability to optimize patient registration processes and enhance patient flow through effective training and scheduling.
Overview
11
11
years of professional experience
Work History
Patient Access Representative
Choctaw
Hugo, OK
09.2014 - Current
Oversaw patient registration processes, ensuring accuracy and adherence to healthcare regulations.
Executed insurance verification and eligibility checks to ensure uninterrupted patient access.
Designed and executed training programs for new staff to improve understanding of patient access procedures.
Optimized appointment scheduling systems to enhance patient flow and satisfaction.