Summary
Overview
Work History
Education
Skills
Timeline
Generic

Winsome Hemmings

Jonesboro,GA

Summary

Driven professional with a proven track record in customer service and team collaboration, honed at Cat Cora's Kitchen and ABM Lenair-Hunt. Excelled in multitasking and effective time management, enhancing guest relations and safety. Skilled in maintaining high satisfaction levels and operational efficiency, demonstrating a keen eye for detail and a commitment to excellence.

Overview

19
19
years of professional experience

Work History

Host

Cat Cora's Kitchen
01.2023 - Current
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Answered customer questions about hours, seating, and menu information.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.

Shuttle Bus Driver

ABM Lenair-Hunt
05.2005 - 03.2022
  • Adhered to local traffic regulations while operating shuttle buses in various weather conditions for maximum safety.
  • Increased safety awareness with thorough pre-trip inspections and routine maintenance checks.
  • Drove bus to safely transport passengers over scheduled routes and authorized stops.
  • Reported vehicle traffic violations, vehicle damage, and accidents to management to comply with legal and insurance obligations.

Education

High School Diploma -

Perry Learning Center
Jonesboro
03.2018

Skills

    Customer Service

    Team Collaboration

    Multitasking proficiency

    Effective Time Management

    Detail Oriented

    Guest Relations

Timeline

Host

Cat Cora's Kitchen
01.2023 - Current

Shuttle Bus Driver

ABM Lenair-Hunt
05.2005 - 03.2022

High School Diploma -

Perry Learning Center

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Winsome Hemmings