Winston Cloud
Madison,WI
Summary
Dynamic sales professional with a proven track record at GNC, excelling in customer relationship building and sales strategies. Skilled in performance tracking and health and wellness, driving repeat business and fostering loyalty in a competitive market.
Developed exceptional client relationship management and problem-solving skills in fitness environment. Demonstrates ability to create and implement tailored fitness programs for diverse needs. Seeking to leverage these transferable skills in new career path.
Overview
2
2
years of professional experience
Work History
Salesman
GNC - General Nutrition Centers
Madison, WI
12.2024 - Current
- Assisted customers in selecting appropriate nutritional products based on individual health goals.
- Developed strong relationships with repeat customers to foster loyalty and increase sales opportunities.
- Continuously updated product knowledge, staying informed of industry trends and competitor offerings.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Negotiated prices, terms of sales and service agreements.
Assistant Manager
Planet Fitness
Madison, WI
08.2024 - Current
- Manage scheduling logistics to optimize staff coverage during peak hours.
- Supervise day-to-day operations to meet performance, quality and service expectations.
- Maintain a clean, safe, and organized gym to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
Cook/server/bartender/dishwasher
Ravina Bay
Wisconsin Dells, WI
03.2023 - 08.2024
- Trained new kitchen staff on food preparation techniques and safety protocols.
- Implemented portion control measures to reduce waste while maintaining quality standards.
- Coordinated with front-of-house staff to ensure timely meal delivery and customer satisfaction.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
Education
Human Services
Madison Area Technical College
Madison, WI2019
High School Diploma - General Studies
Wisconsin Dells High School
Wisconsin Dells, WI05.2017
Skills
- Customer relationship building
- Sales and marketing strategies
- Customer service
- Systems and software expertise
- Performance tracking
- Promotional planning
Timeline
Salesman
GNC - General Nutrition Centers
12.2024 - Current
Assistant Manager
Planet Fitness
08.2024 - Current
Cook/server/bartender/dishwasher
Ravina Bay
03.2023 - 08.2024
Human Services
Madison Area Technical College
High School Diploma - General Studies
Wisconsin Dells High School