Winter Moody
Stamford
Summary
Experienced in addressing team needs through forward-thinking strategies and a strong focus on daily requirements. Proficient in coordinating workstations and workflows to effectively meet business demands. Demonstrates a superior work ethic and resourcefulness, coupled with an upbeat nature.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Shift Lead
Desert De Oro
10.2023 - 08.2024
- Provided excellent customer service by taking orders, addressing customer inquiries, and resolving any complaints in a professional manner
- Operated the cash register, processed payments, and handled drive-thru and in-store transactions efficiently
- Assisted in food preparation and ensured the timely and accurate assembly of menu items, adhering to company standards for quality and presentation
- Maintained cleanliness and organization of the work area, following health and safety guidelines
- Worked collaboratively with team members to meet customer demand during peak hours, ensuring fast and efficient service
- Trained new employees on company protocols, customer service expectations, and food safety procedures
- Managed inventory and restocked supplies as needed to ensure smooth operations during shifts
- Demonstrated problem-solving and multitasking abilities in a fast-paced environment
Education
Diploma -
James Madison High School
09.2023
Skills
- Strategic sales experience
- Customer Service
- Customer transaction management
- Detail-oriented
- Consistent quality assurance
- Analytical problem solving
- Attentive listening abilities
- Audience engagement analysis
- Prioritization and scheduling
Certification
- CRMA - Certified Risk Management Associate
- Life insurance Producer Training - Completed February 2025
Timeline
Shift Lead
Desert De Oro
10.2023 - 08.2024
Diploma -
James Madison High School
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