WISLYSA NOEL
BROOKLYN,NY
Summary
I am a detailed-oriented person with the ability to handle multiple tasks simultaneously while providing patient care. I am seeking to obtain a position where I can use my skills obtained through past work experiences and while gaining new experiences.
Overview
11
11
years of professional experience
Work History
Director of Health Services
The Brielle At Seaview
, NY
01.2024 - Current
- Managing daily day operations for the Resident Health Services Department 24/7/365
- Demonstrating skilled and confident leadership in hiring, training and scheduling team members
- Developing and coordinating service plans
- Conducting resident assessments, both on and off site, in conjunction with the Case Manager
- Communicating with physicians, residents and families
- Ensuring regulatory compliance in accordance with the New York State Department of Health
Licensed Practical Nurse
Sunrise Senior Living
Brooklyn, NY
01.2020 - Current
- Provide direct resident care
- Supervision of resident care work of non-licensed team members in the skilled nursing operations and other areas throughout the community as appropriate
- Review and file medical records as needed
- Along with weekly medication cart audit
- Assist in providing medical insight within the community
- Working closely and consulting with community physicians to ensure residents’ needs are being attended to in a personalized way
Licensed Practical Nurse
YAI
Brooklyn, NY
01.2015 - Current
- Maintain all medical record information both paper and electronic filing system
- Review medical records and evaluate medical necessity of treatment
- Assist in providing medical insight within 3-4 Brooklyn Residences
- Participate in the assessment, planning and implementation of medical care
- Provide oversight and training of direct care staff in monitoring the medical systems
- Participate in team meetings and provide medical related in-services to program staff
Impatient Program Services Administrator
Fresenius Medical Care Holdings Inc.
Metro, NY
03.2022 - 01.2024
- Ensures proper staffing and operations at all contracted facilities. Ensures efficient staff/ patient scheduling and efficient staffing utilization following company policy while maintaining a safe environment.
- Provides leadership, coaching and development plans for all direct reports to maintain an engaged and productive workforce; partnering with Human Resources on employee matters.
- Acts as an advisor to subordinate(s) to meet schedules and/or resolve technical problems. Responsible for hiring, coaching and counseling employees, including performance reviews, development, disciplinary action and terminations.
- Responsible for Acute Care Electronic System (ACES) include the following:
- Takes initiative and action to respond, resolve and follow up regarding customer service issues with all customers in a timely manner.
- Collaborates with contracted facility representatives to maintain a state of survey readiness for internal and external agency surveys. Works with contracted facility (ies) to resolve specific department issues as suggested/directed as a result of a survey.
- Maintains and prepares QAI data and presentations. Participates and presents at meetings with internal and external representatives, often leading a collaborative effort among members of a project team. Assures provision of facility specific QAI information as appropriate.
- Interacts with internal departments and external customers; particularly in problem resolution and acting as the industry expert on behalf of the customer.
- Ensures compliance with hospital regulations and participates in surveys conducted by TJC, CMS, OSHA and other agencies.
- Ensures a proper orientation and training program for all clinical and technical staff. Ensures that continuing in-services are provided to all clinical and technical staff. Maintain documentation of all training.
- Conducts and documents acute staff meetings on a regular basis.
Licensed Practical Nurse
Sweet P Home Care inc.
Bronx, NY
01.2016 - 01.2017
- Served as liaison between patients, family member, and physicians addressing problems requiring immediate or long-term resolution
- Administered medication and treatments as prescribed
- Supervised and assess patient’s condition by monitoring vital signs, symptoms, and test results
- Provided Gastrointestinal tube care and feeding, maintain Tracheotomy and provide suctioning
Licensed Practical Nurse
Progressive Health Services
New York, NY
01.2014 - 01.2015
- Performed one-on-one patient education stressing health promotion and disease prevention
- Ensured patient’s received efficient and courteous services
- Served as advocate for patient
- Performed telephone triage, as needed
- Scheduled appointments or referred patient to the emergency room, depending on the situation
- Referred patients to outside providers/agencies as requested by providers
- Assured that referral are followed up on, to ensure proper treatment/management of abnormal conditions
- Approved and processed employee medical notes and physical examinations
House Manager
Brooklyn Community Service.
Brooklyn, NY
- Assisted clients in maintaining adult daily living skills and following up on medical issues
- Provided crisis intervention, counseling, and advocacy
- Supervised client’s medication regimen and maintain records on database
Education
Licensed Practical Nursing -
Jersey College
NJ01.2014
B.A. - Psychology
Mount Saint Mary College
NY01.2005
Skills
- Proficient in Microsoft Office including Teams
- Crisis management
- Task prioritization
- Teamwork and collaboration
- Self motivation
- Communication
- Experienced with EMRs
Personal Information
Title: LPN
Education Licensure Certifications
- B.A., 05/2005, Mount Saint Mary College, NY, Psychology
- Licensed Practical Nursing, 05/2014, Jersey College, NJ, 318480
- CPR certification, American Heart Association, BLS-2024
Timeline
Director of Health Services
The Brielle At Seaview
01.2024 - Current
Impatient Program Services Administrator
Fresenius Medical Care Holdings Inc.
03.2022 - 01.2024
Licensed Practical Nurse
Sunrise Senior Living
01.2020 - Current
Licensed Practical Nurse
Sweet P Home Care inc.
01.2016 - 01.2017
Licensed Practical Nurse
YAI
01.2015 - Current
Licensed Practical Nurse
Progressive Health Services
01.2014 - 01.2015
House Manager
Brooklyn Community Service.
Licensed Practical Nursing -
Jersey College
B.A. - Psychology
Mount Saint Mary College
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