Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Wissam Ajjouri

Canton,MA

Summary

Top Performing VP Business Banking Relationship Manager with a proven track record at Citizens Bank, adept in managing portfolios up to $25MM and specializing in healthcare financing and C&I Loans. Demonstrated leadership through the Citizens Influencer Program and expertise in commercial credit, complemented by a talent for fostering client relationships and driving business growth.

Overview

14
14
years of professional experience

Work History

VP Business Banking Relationship Manager

Citizens Bank
07.2019 - Current
  • Manage 125 Portfolio Clients between $1-$25MM in Revenue, while focusing on Retaining, and expanding their relationships
  • Portfolio growth has increased YOY, finished ranked in the top 5 consistently since 2021
  • Closed $5MM in Lending, $30MM in Deposits, and $200K in Cash Management Revenue within the last 12 months
  • Areas of concentration include specialty Healthcare financing, Acquisition financing, owner-occupied CRE loans, SBA loans, equipment financing, revolving credit lines, commercial credit cards
  • Provide guidance for business owners around financing solutions for any stage of the business life cycle. Structure credit solutions for existing and potential customers; advocate customer/prospect position in credit approval process
  • Deliver Cash Management solutions for business owners so they can focus more on their business and less time on day-to-day banking activities
  • Partner with internal and external COIs, to actively acquire new clients. Engaged in the community activity to expand potential customer base
  • Leverage tools and Resources to manage weekly activities, and weekly opportunities to help drive monthly/quarterly goals

Business Banking Relationship Manager

Webster Bank
01.2019 - 07.2019
  • Managed a diverse portfolio of commercial customers across various industries, demonstrating adaptability and versatility in addressing distinct financial requirements.
  • Supported 8 branches in the Boston area to deepen relationships for Business owners with Revenues between $500K-$5MM

Small Business Banker

Bank of America
03.2017 - 12.2018
  • Managed a diverse portfolio of small business clients, ensuring their unique financial needs were met efficiently and effectively.
  • Generated new business leads through networking events, referrals from satisfied customers, and proactive outreach efforts.
  • Conducted comprehensive financial reviews for new and existing clients, identifying opportunities for growth and improvement.

Strategy Business Development Manager

Bank of America
06.2010 - 05.2017

Education

BBA - Business Administration And Management

Suffolk University
Boston, MA
06.2009

Skills

  • Completed Commercial Credit Training Program
  • Completed Colleague Development Program
  • Leadership Council
  • Citizens Influencer Program
  • Peer Mentor Program
  • Driving multiple interface capabilities for Business Banking Network
  • Highly engaged in local Community Activities

Accomplishments

Recipient of Citizens of Excellence in 2023 which recognizes the top 4% of Colleagues in the company. Ranked number 1 out of 225 within Business Banking Network

Timeline

VP Business Banking Relationship Manager

Citizens Bank
07.2019 - Current

Business Banking Relationship Manager

Webster Bank
01.2019 - 07.2019

Small Business Banker

Bank of America
03.2017 - 12.2018

Strategy Business Development Manager

Bank of America
06.2010 - 05.2017

BBA - Business Administration And Management

Suffolk University
Wissam Ajjouri