Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

William Kaelin

Louisville,KY

Summary

High performing Account Executive with demonstrated track record of building relationships with clients, and constantly achieving top performing status among peers. Skilled in financial analysis, Microsoft Office, customer service and problem-solving, that increase customer and company success. Coordinate activities with various departments to achieve strategic objectives.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Account Executive

K5 Capital Group
01.2022 - Current
  • Responsible for generation of $2,500,000+ in gross revenue for 2022, 2023.
  • Consistently in the top 20% of Account Executives.
  • Identified new business opportunities and created new customized solutions for existing clients.
  • Boosted company and client satisfaction by developing and maintaining strong relationships through consistent phone & digital communication.
  • Presented successfully to small and medium sized businesses across the United States, highlighting the unique value of products & services.
  • Successfully negotiated contracts, securing favorable terms for both the company and clients.
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.
  • Tracked & Reported sales metrics, to track progress towards goals and identify issues.

Executive Summer Sales Intern

Oxmoor Auto Group - Oxmoor Mazda
05.2021 - 08.2021
  • Chosen to participate in a selective, elite internship with training across sales, marketing, finance, business operations and negotiations. Program included classroom & hands-on experience.
  • Implemented selling techniques to build referral pipeline, resulting in 20% repeat business.
  • Participated in 30 negotiations and eleven vehicle sales, resulting in a generation of $352,000 in gross revenue.
  • Developed in-depth understanding of products and services offered in a short timeframe to assist customers with purchasing decisions.
  • Utilized SalesForce to track and manage sales metrics and provide up-to-date documentation.

Delivery Specialist

Oxmoor Mazda
12.2020 - 02.2021
  • Implemented improvement strategies to reduce cycle time of product deliveries by identifying inefficiencies.
  • Increased customer satisfaction by maintaining clear phone and digital communication throughout the purchase and delivery process.
  • Coordinated closely with sales representatives to ensure seamless handovers of customer orders, enhancing overall client experience.
  • Worked closely with the finance department to resolve any discrepancies in invoicing or payment, ensuring accurate records were kept for all product deliveries.

Marine Detailer

Floating Pearl LLC
05.2019 - 09.2019
  • Enhanced customer satisfaction by meticulously detailing water vehicles to meet and exceed expectations.
  • Boosted team efficiency and turnaround time by effectively coordinating tasks and streamlining workflows in the detailing process.
  • Ensured high-quality results by thoroughly inspecting completed work for any areas that required additional attention.
  • Contributed to overall company growth by developing strong relationships with customers through clear communication and exceptional service, generating repeat business.

Pro Shop Assistant

Standard Country Club
08.2017 - 08.2019
  • Enhanced customer satisfaction by providing exceptional services and experiences to club members and guests.
  • Collaborated with fellow staff members to ensure seamless communication between departments for smooth daily operations.
  • Maintained clean, orderly and inviting facilities and amenities for club members. Represented club in professional manager.
  • Coordinated golf tournament operations, resulting in successful events and positive participant feedback.

Education

Bachelor of Arts - Marketing

Western Kentucky University
Bowling Green, KY
05.2022

Saint Xavier High School
Louisville, KY
05.2018

Skills

  • Microsoft Excel, Data Analysis
  • Proficient Communicator
  • Coordination & Administration
  • Versatility
  • Collaboratively & Independently Skilled
  • Contract Negotiation
  • Customer Service
  • Revenue Generation
  • Lead Generation
  • Professionalism

Certification

Certified in Business Data Analytics through WKU. Proficient in Microsoft Excel. Comfortable with Data Analysis, Advanced Functions & Pivot Tables.

Timeline

Account Executive

K5 Capital Group
01.2022 - Current

Executive Summer Sales Intern

Oxmoor Auto Group - Oxmoor Mazda
05.2021 - 08.2021

Delivery Specialist

Oxmoor Mazda
12.2020 - 02.2021

Marine Detailer

Floating Pearl LLC
05.2019 - 09.2019

Pro Shop Assistant

Standard Country Club
08.2017 - 08.2019

Bachelor of Arts - Marketing

Western Kentucky University

Saint Xavier High School

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William Kaelin