Proficient Data Center Technician offering more than 1 year of experience in helpdesk operations, network maintenance and mobile device support. Applies technical expertise and diagnostic abilities toward solving problems and maintaining usability and performance.
Overview
11
11
years of professional experience
Work History
Data Center Technician
Salute Mission Critical
03.2023 - Current
Accepted tasks and documented status using ticketing system, time reports and email.
Optimized data center performance through regular equipment audits and updates, ensuring optimal functionality.
Reduced downtime for clients by swiftly addressing technical issues and performing routine maintenance on servers.
Identified and reported problem devices and replaced defective parts.
Developed comprehensive documentation for data center operations, promoting consistency in daily procedures and training new staff members effectively.
Provided expert guidance during critical incidents, ensuring prompt resolution of issues and minimizing impact on client services.
Reduced downtime through proactive troubleshooting and resolution of network, server, and storage issues.
Combat Engineer (MOS 1371)
United States Marine Corps
07.2013 - 07.2017
Contributed to mission success through effective collaboration with team members in planning and executing engineering tasks.
Reduced risk of injury by conducting thorough safety inspections on equipment and tools, maintaining a safe working environment.
Demonstrated strong leadership skills while supervising personnel in the execution of complex tasks, fostering a cohesive and motivated team environment.
Placed explosives and performed mine-sweeping activities on land.
Trained in conflict resolution among subordinates, equals and superiors.
Truck Driver
TLJ Jones & Jones
02.2020 - 01.2022
Transported ready mixed concrete from plant to construction job sites in alignment with specifications.
Mapped and followed routes with GPS in alignment with strict timeframes.
Maintained safety and efficiency with proper handling of tools, equipment and product.
Worked with production manager in timely delivery of concrete to key clients.
Adhered to all company policies, procedures, and guidelines while representing the organization professionally during interactions with customers and colleagues.
Driver
Freymiller
03.2019 - 01.2020
Followed all relevant traffic laws and safety regulations.
Utilized GPS and other navigation tools to plan routes and stay on schedule.
Achieved safe driving records by consistently following traffic rules and regulations.
Delivered goods and products to customer on time and in excellent condition.
Communicated with customers to provide delivery updates and confirm delivery locations.
Maintained accurate delivery records, ensuring all packages were accounted for and delivered to the correct recipients.
General Contractor
DW Residential
08.2017 - 01.2019
Hired and oversaw subcontractors to meet project needs.
Established a reputation for delivering high-quality work consistently meeting or exceeding client expectations.
Managed multiple simultaneous projects, ensuring timely completion without sacrificing quality or exceeding budgets.
Completed projects on time and within budget through meticulous scheduling and coordination of resources.
Education
Cyber Security
ACI Learning
Irving, TX
12.2023
High School Diploma -
Parkland High School
Allentown, PA
05.2013
Skills
Data Center Operations
Network Troubleshooting
Computer hardware troubleshooting
Network support
IT support
Service Now
Timeline
Data Center Technician
Salute Mission Critical
03.2023 - Current
Truck Driver
TLJ Jones & Jones
02.2020 - 01.2022
Driver
Freymiller
03.2019 - 01.2020
General Contractor
DW Residential
08.2017 - 01.2019
Combat Engineer (MOS 1371)
United States Marine Corps
07.2013 - 07.2017
Cyber Security
ACI Learning
High School Diploma -
Parkland High School
Similar Profiles
Lance Pe’aLance Pe’a
Critical Facilities Technician at Salute Mission CriticalCritical Facilities Technician at Salute Mission Critical