Traveling
Woodean Nickerson
Medical Case Manager
Bremerton,WA
Summary
Capable Medical Social Worker well-versed in educating clients, coordinating treatment plans and setting up program referrals. Knowledgeable about documentation, recordkeeping and insurance requirements. Using 3 years of experience in field to deliver exemplary patient support.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Medical Case Manager-Mental Health
Pierce County AIDS Foundation (PCAF)
Tacoma, WA
08.2020 - Current
- Educated clients about living with HIV, preventing further transmission, benefits and challenges of HIV care and treatment and access to resources.
- Assisted clients in enrolling and re-engaging in appropriate medical care.
- Distributed condoms to promote use for HIV-infected persons and persons at highest risk of acquiring HIV.
- Collaborated with case managers to assist clients in identifying resources for mental health treatment, substance abuse programs, domestic violence services and housing assistance.
- Completed psychosocial evaluations and needs assessments.
- Coordinated program referrals for community-based resources.
- Preserved and prepared reports and treatment records.
- Documented case notes daily and coordinated follow-up for seamless case management.
- Provided ongoing counseling to help patients deal with conditions and processes
- Managed a caseload of 50+ clients living with HIV to provide comprehensive, community-based care.
- Conducted mental health assessments on clients for my case load and other case managers' caseload, using PHQ-9 depression scale and General question sheet on what brought them to need MH services. Paired client with therapist and/or in house ARNP for therapy and/or medication management.
Internship Student
Kitsap Community Resources Kcr
Brea, WA
06.2018 - 08.2018
- Reported back to instructor to receive day-to-day tasks and responsibilities.
- Communicated effectively with faculty and staff and accepted critiques and suggestions for areas of improvement.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
- Used Microsoft Word and other software tools to create documents and other communications.
- Helped aid teachers to lead 15 children in play time to advance fine and gross motor skills, listening skills, and conflict resolution skills
Education
Bachelor of Arts - Social Work
University of Washington
Tacoma, WA 09.2018 - 06.2020
Skills
Networking with staff
Assessing needs
Goal Setting
Active Listening
Multitasking Abilities
Teamwork and Collaboration
Social history intake procedures
Attention to Detail
Excellent Communication
Analytical and Critical Thinking
First Aid/CPR
Interests
Camping
Theater
Timeline
Medical Case Manager-Mental Health
Pierce County AIDS Foundation (PCAF)
08.2020 - Current
Bachelor of Arts - Social Work
University of Washington
09.2018 - 06.2020
Internship Student
Kitsap Community Resources Kcr
06.2018 - 08.2018