Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic

Woodmise Blaise

Miami,Florida

Summary

Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.

Overview

1
1
year of professional experience

Work History

Customer Service Representative

JCPenney
Miami Beach, FL
11.2023 - Current
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Monitored customer satisfaction levels through surveys and feedback forms.
  • Resolved customer complaints promptly and efficiently.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.

Daycare Assistant

baby castle
North Miami, FL
06.2024 - 09.2024
  • Supported teachers in planning lessons that were developmentally appropriate for each age group.
  • Assisted children with hygiene tasks, including handwashing and bathroom breaks.
  • Tutored and mentored school children to provide additional learning opportunities.
  • Conducted regular assessments of each child's development progress.

Education

High School Diploma -

MIAMI NORLAND SENIOR HIGH SCHOOL
Miami, FL
06-2025

Skills

  • Returns processing
  • Customer assistance
  • Complaint resolution
  • Strong teamwork
  • De-escalation techniques
  • Building rapport
  • Punctuality and reliability
  • Consultative sales
  • Shipping and logistics
  • Key holder experience
  • Data entry

Accomplishments

  • Honors roll
  • Certificate of perfect attendance

Timeline

Daycare Assistant

baby castle
06.2024 - 09.2024

Customer Service Representative

JCPenney
11.2023 - Current

High School Diploma -

MIAMI NORLAND SENIOR HIGH SCHOOL
Woodmise Blaise