Woody Phanor
Tampa,FL
Summary
Accomplished Medical Interpreter and Fleet Manager with a proven track record at H Lee Moffitt Cancer Center, enhancing patient-staff communication through accurate translation and cultural insight. Expert in Creole, French, and English, with a knack for critical thinking and process optimization, significantly improving operational efficiency and confidentiality adherence.
Overview
12
12
years of professional experience
Work History
Medical Interpreter
H Lee Moffitt Cancer Center: Tomblyn Michael B MD
07.2020 - 07.2024
- Verified understood medical information for patients by simplifying any jargon.
- Interpreted services to families during process of scheduling initial visit and coordination of ongoing treatment.
- Served as medical interpreter for patients and staff clinical encounters by delivering accurate, skilled interpretations to facilitate effective communications.
- Translated procedural information to facilitate understanding between doctors and patients.
- Interpreted spoken and written languages other than English and vice versa.
- Interpreted conversations between foreign language-speaking clients and others.
- Assisted foreign language-speaking clients with inquiries.
- Followed ethical codes to protect confidentiality of patient medical information.
Fleet Manager
Mears Transportation
06.2012 - 09.2019
- Supervised maintenance team and effectively delegated assignments to optimize processes.
- Documented equipment transfers and sales details for accurate record keeping.
- Increased regulatory compliance by monitoring vehicles to verify adherence to operational, state and federal requirements.
- Supervised yearly equipment overhauls to drive improved inventory and increase equipment longevity.
- Provided all drivers with pertinent safety materials regarding rules and regulations.
- Coordinated safety meetings to educate team members on best practices to mitigate hazard opportunities.
- Maintained accurate driver information for delivery scheduling.
- Generated daily reports detailing suggested process improvement initiatives to inform management.
- Positively interacted with drivers, upper management and shop department, which helped improve overall communication.
- Inspected vehicles and requested maintenance tasks be completed within specific timeframes.
- Completed projects by effectively delegating tasks and overseeing employee performance.
Education
Bachelor of Arts - Foreign Languages, History .
Missouri College
06.2012
Skills
- Cultural insight
- Patient escort
- Medical support
- Call Management
- Accurate Translation
- Fluent in Creole,French and English
- Physician communication
- Concept interpretation
- Microsoft Office
- Attention to Detail
- Critical Thinking
Timeline
Medical Interpreter
H Lee Moffitt Cancer Center: Tomblyn Michael B MD
07.2020 - 07.2024
Fleet Manager
Mears Transportation
06.2012 - 09.2019
Bachelor of Arts - Foreign Languages, History .
Missouri College
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