Wuelfre Rodriguez
Buddy Lawn Services
Cocoa,FL
2
Languages
6
years of professional experience
Dedicated and customer-focused professional with experience as a co-owner of a successful business. Skilled in building strong relationships with customers, communicating effectively, and providing outstanding service on a daily basis. Experienced in managing operations, solving problems, and ensuring customer satisfaction while maintaining a professional and positive attitude. Dependable, hardworking, and committed to delivering quality results in every aspect of the job.
Work History
Co Owner
3 Years 3 Months- Communicated with customers throughout each project, answering questions, providing updates, and ensuring customer satisfaction.
- Oversaw daily operations, ensuring efficient service delivery and customer satisfaction.
- Worked alongside the crew, performing hands-on labor and maintaining high-quality workmanship.
- Managed team schedules, optimizing workforce allocation for peak productivity.
- Prepared job sites, operated tools and equipment safely, and helped complete residential and commercial projects.
- Resolved customer concerns professionally and built strong relationships through excellent service.
- Collaborated with team members to maintain a safe, organized, and productive work environment.
- Contributed to the growth and success of the business through dependable leadership, teamwork, and attention to detail.
Restaurant Hostess
1 Year 3 Months- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience
- Managed reservation system, optimizing table turnover and guest flow.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
- Sanitization of workplace
- Maintained cleanliness and organization of dining area for optimal guest experience.
- Assisted in creating special event setups, enhancing overall customer satisfaction.
- Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Education
High School Certificate
Skills
Customer service
Conflict resolution
Desktops
laptops
and mobile devices
Team collaboration
Decision-making
Policy and procedure implementation
Records management
Operations management
Business development
Recruiting and training
Chemical handling
Cleaning and sanitation
Languages
English, Professional working proficiency
Spanish, Professional spoken proficiency; limited written proficiency
Timeline
Co Owner
Buddy Lawn Services
05.2023 - CurrentRead More
Restaurant Hostess
Chaparral Mexican Grill
08.2020 - 11.2021Read More
Cocoa High School
High School Certificate
Read More