WYATT ELLIOTT
Catawissa,PA
Summary
Knowledgeable Operations Manager with solid foundation in optimizing operational processes and driving efficiency improvements. Proven track record of managing cross-functional teams to achieve project milestones and streamline workflows. Demonstrated proficiency in strategic planning and problem-solving, ensuring continuous improvement and operational excellence.
Overview
16
16
years of professional experience
Work History
Operations Manager
CVS Pharmacy, Retail
10.2024 - Current
- Streamlined inventory management processes, reducing stock discrepancies.
- Led cross-functional teams to enhance operational efficiency and service delivery.
- Analyzed sales data to identify trends, informing strategic product placement decisions.
- Analyzed and reported on key performance metrics to senior management.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Reduced turnaround time for project completion through effective resource allocation and team management.
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
Assistant Manager
Dollar General
01.2023 - 09.2024
- Store ranking went from 30 in the district to top 10
- Daily Cash register operations, Facing merchandise, Moving freight from backroom onto shelves.
- Set/Reset planograms and displays according to MAG book.
- Collaborate with team members to meet deadlines and ensure the stores daily tasks are completed.
- Processed refunds/returns or exchanges.
- Inventory Management, Backroom control.
- Intake and processing Vendors.
- Supervised daily operations to ensure compliance with company policies and procedures.
- Trained and mentored staff on customer service best practices and operational efficiency.
- Collaborated with management to create employee schedules that optimized labor costs and coverage.
Laborer
Snow Mountain Custom Woodworking
01.2018 - 01.2023
- Collaborated with team members to complete efficient work while maintaining the highest level of safety and adhering to schedules.
- Gathered and disposed of work site debris to eliminate safety hazards and increase team productivity.
- Interpreted job site supervisor’s orders and technical documentation to complete accurate work.
- Used precision measuring instruments, templates, and fixtures to check finished workpiece dimensions for conformance to specifications.
- Produced parts and assemblies in a timely and efficient manner while maintaining tight tolerances.
- Read blueprints and job specifications carefully to plan the completion and estimated costs of each job.
Seasonal Cashier
Kohl’s
01.2016 - 01.2017
- Organized displays and restocked shelves and supplies.
- Greeted customers and assisted them in finding items in the store.
- I’m in charge of creating invoices and processing credit card and cash payments.
Cashier
Holiday
01.2015 - 01.2016
- Counted cash in the register drawer to keep the register balanced at the start and end of each shift.
- Oversaw arranging and stocking of merchandise.
- Increased sales and customer satisfaction by keeping checkout areas clean and organized.
Customer Service/Cashier
Ricon Computers
01.2010 - 01.2015
- Help customers with their general problems.
- Provide support and assistance to customers who have problems with the service.
- Provide customers with information about their charges.
- Take phone calls from customers and respond to them.
Education
High School Diploma -
Westlake Highschool
Saratoga Springs, Utah05-2016
Skills
- Problem-solving
- Operations management
- Customer service
- Inventory management
- Performance monitoring
- Process improvement
- Schedule management
- Health and safety compliance
- Operational efficiency
- Staff management
Timeline
Operations Manager
CVS Pharmacy, Retail
10.2024 - Current
Assistant Manager
Dollar General
01.2023 - 09.2024
Laborer
Snow Mountain Custom Woodworking
01.2018 - 01.2023
Seasonal Cashier
Kohl’s
01.2016 - 01.2017
Cashier
Holiday
01.2015 - 01.2016
Customer Service/Cashier
Ricon Computers
01.2010 - 01.2015
High School Diploma -
Westlake Highschool