Wyatt Hosick
Cozad,NE
Summary
Worked in Customer service and have worked in a warehouse and understand the safety and the execution that is needed to preform a job at a high standard.
Overview
7
7
years of professional experience
Work History
Customer Service Representative
Andy Lahr
Cozad, Nebraska
10.2021 - Current
- Raised customer satisfaction ratings by answering questions, offering practical solutions, and resolving concerns quickly.
- Enhanced customer satisfaction by resolving issues with friendly, knowledgeable service.
- Maintained composure during stressful situations to de-escalate tense customer interactions.
- Developed product knowledge to improve service quality and achieve sales quotas.
Warehouse Manager
Troy Wuehler
Cozad, Nebraska
05.2019 - Current
- Managed warehouse operations for Troy Wuehler, including receiving, storage, and shipping workflows.
- Redesigned warehouse layout to optimize space utilization and facilitate high volume traffic flow.
- Monitored forklift, pallet jack, and dock operations to ensure safe and efficient material handling.
- Trained staff on safety procedures and equipment use to improve operational skills and compliance.
- Trained warehouse staff on safety procedures, equipment use, and standard work practices.
- Supervised inventory counts and verified stock accuracy across Troy Wuehler warehouse records.
- Ensured that all orders were accurately fulfilled in a timely manner.
- Communicated with vendors and drivers to support incoming and outgoing deliveries.
- Transported fireworks statewide to fulfill customer orders.
Education
Bachelor of Science - Marketing
Concordia University
Seward, NE05-2028
High School Diploma -
Cozad High School
Cozad, NE05-2024
Skills
- Customer service
- Customer engagement strategies
- Client management
- Client communication
- Order processing
- Conflict resolution
- Active listening
Affiliations
- College Powerlifter/ Weightlifter
Timeline
Customer Service Representative
Andy Lahr
10.2021 - Current
Warehouse Manager
Troy Wuehler
05.2019 - Current
Bachelor of Science - Marketing
Concordia University
High School Diploma -
Cozad High School