Summary
Overview
Work History
Education
Skills
Timeline
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Wyatt Lerner

Birmingham

Summary

Experienced with customer relationship management, ensuring high levels of customer satisfaction and retention. Reliable account management through strong problem-solving skills and consistent commitment to finding long term solutions. Results-oriented achiever who combines strategic thinking with hands-on experience. Possesses strong communication and collaboration skills.

Overview

6
6
years of professional experience

Work History

Sales Associate/Account Manager/Customer Service Representative

GoldenPoint Scientific Labs
02.2021 - 07.2025
  • Delivered exceptional customer service to all clients by being available at all times.
  • Ensured patient satisfaction for clients by quickly addressing issues with long term solutions.
  • Obtained new business for the company while organically growing existing accounts.
  • Responded proactively and positively to rapid change.
  • Developed strong relationships with clients by building trust through quick problem solving and creating lasting solutions.
  • Worked directly with software team for all integration processes and issue.
  • Collaborated with multiple EMR (Electronic Medical Record) companies to assure client satisfication.

Journalist

Stipetapped
09.2019 - 02.2021
  • Wrote blogs on current combat sports topics.
  • Edited blogs and videos for company.
  • Covered high level boxing and MMA events.
  • Interviewed professional and regional fighters while maintaining relationships with those athletes.

Education

Homewood High School
Homewood, AL

Consumer Science Management

University of Alabama
Tuscaloosa, AL

Skills

  • Exceptional customer service
  • Problem-solving skills
  • Excellent people skills
  • Relationship building
  • Computer proficiency
  • Customer satisfaction measurement
  • Follow-up skills

Timeline

Sales Associate/Account Manager/Customer Service Representative

GoldenPoint Scientific Labs
02.2021 - 07.2025

Journalist

Stipetapped
09.2019 - 02.2021

Homewood High School

Consumer Science Management

University of Alabama

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