Wyatt O'Mara
Omaha,NE
Summary
Dynamic professional with a strong background in customer service and conflict management, honed at Feltz Wealthplan. Proven ability to enhance client satisfaction through effective communication and teamwork. Recognized for initiative in improving service quality and fostering positive relationships, ensuring seamless experiences for clients and guests alike.
Overview
2
2
years of professional experience
Work History
Restaurant Waiter
Heavy Brewing
12.2022 - 01.2025
- Maintained clean and organized dining areas for optimal guest experience.
- Cultivated warm relationships with regular customers.
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Answered customers' questions, recommended items, and recorded order information.
Client Service Assistant
Feltz Wealthplan
08.2023 - 05.2024
- Enhanced client satisfaction by providing timely and accurate information on products and services.
- Participated in team meetings and contributed valuable insights for process improvements, leading to enhanced client experience.
- Collaborated with internal teams to ensure seamless service delivery to clients.
- Educated clients on company offerings, policies, and procedures, ensuring they were well-informed and could make sound decisions.
Outside Service Staff Member
Lost Rail Country Club
02.2023 - 04.2024
- Assisted in coordinating golf tournaments, ensuring seamless event execution and participant satisfaction.
- Resolved conflicts on the course professionally by establishing open lines of communication between different parties involved.
- Conducted routine maintenance of golf carts, contributing to a reliable fleet for guest use.
- Collaborated with team members to maintain a clean, organized, and welcoming golf course environment.
Education
Finance
University of Nebraska, Lincoln
Lincoln, Nebraska, NE05-2028
High School Diploma -
Elkhart South High School
Elkhorn, NE04-2024
Skills
- Customer service
- Service quality
- Problem-solving
- Conflict management
- Strong teamwork
- Professionalism and work ethic
- Initiative and Self-motivation
Timeline
Client Service Assistant
Feltz Wealthplan
08.2023 - 05.2024
Outside Service Staff Member
Lost Rail Country Club
02.2023 - 04.2024
Restaurant Waiter
Heavy Brewing
12.2022 - 01.2025
Finance
University of Nebraska, Lincoln
High School Diploma -
Elkhart South High School
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