WYATT PETRUCCI

My responsibilities included the intake of customers information to process loan applications including running OFAC and Credit Checks, I was also expected to make Marketing and Collection calls each day, including negotiating with debt consolidation companies, I was also required to open and balance the safe and cash recycler each day while cleaning and maintaining the store

• At WAFD Bank I was under a 90 day contract under Parker Staffing, my responsibilities in this position included answering inbound calls, filing Stop Payments, Debit card and ACH disputes and closures, and other account maintenance. I was also responsible managing my own time and ensuring friendly and respectful service, detailed verification on each call, and providing quick and efficient resolutions to each clients issues.
• Hybrid

• I was responsible for the registration, maintenance and upkeep of LLC's, DOT and Motor Carrier Numbers. I work with the Federal Motor Carrier Safety Administration and ensure clients are within compliance of state and federal regulations as well as document verification.

• I held a supervisor position over Member Services and the teller line. I ensured a high level of customer service as well as maintained a teamwork atmosphere. I also managed vault and cash ordering from the Federal Reserve, balanced bank records, and demonstrated advanced skills in payment processing systems and banking software.