Wyatt Pontious
Napoleon
Summary
Results-driven Certified Manager known for high productivity and efficient task completion. Specialize in team leadership, conflict resolution, and operational improvement. Excel in communication, adaptability, and problem-solving to enhance team performance and achieve organizational goals.
Overview
4
4
years of professional experience
Work History
Certified Manager
Rivello McDonald’s
Napoleon
03.2022 - Current
- Supervised daily operations to maintain high service standards.
- Trained and mentored new team members on procedures and customer service.
- Resolved customer complaints promptly to enhance satisfaction and loyalty.
- Coordinated employee schedules to ensure adequate staffing during peak hours.
Education
Napoleon Jr./Sr. High School
Napoleon, OH04-2026
Skills
- Team leadership
- Customer service
- Employee training
- Time management
- Mentoring
- Attention to detail
- Quality control
- Coaching and mentoring
Accomplishments
- 3.8 GPA
Affiliations
- Archery with Nocking Point Deadeys archery team
- 8 year band member with Napoleon Schools
Timeline
Certified Manager
Rivello McDonald’s
03.2022 - Current
Napoleon Jr./Sr. High School