Wyatt Rogers
Montverde
Summary
Dynamic Ice Cream Server at Sweet and Sassy Place, skilled in customer engagement and teamwork. Successfully fostered community loyalty and contributed to increased sales through effective upselling. Trained new hires with patience and empathy, ensuring a seamless team integration while maintaining a positive environment during peak hours.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Ice Cream Server
Sweet and Sassy Place
09.2024 - Current
- Greeted incoming customers and provided reliable, friendly customer service.
- Maintained a clean and organized workspace, ensuring a positive environment for customers and coworkers.
- Managed long lines of customers during peak times while maintaining professionalism under pressure.
- Processed sales transactions for cash, debit, and credit purchases.
- Trained new hires on company procedures and best practices, ensuring seamless integration into the team.
- Established a rapport with regular customers, fostering a sense of community and loyalty to the establishment.
- Contributed to increased sales by upselling toppings, waffle cones, and specialty items.
- Selected to work during special events and for parties located at shop and nearby event facility. Led young children in games and activities.
Education
Honors And AP Classes
Lake Minneola High School
Minneola, FL05-2026
Skills
- Customer engagement
- Teamwork
- Patience and empathy
- Customer service
Certification
- ServSafe Food Protection Manager Certification - National Restaurant Association.
Timeline
Ice Cream Server
Sweet and Sassy Place
09.2024 - Current
Honors And AP Classes
Lake Minneola High School
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