Summary
Overview
Work History
Education
Skills
Timeline
Generic

Kimberly Smith

Saugerties,NY

Summary

Dynamic professional with a positive attitude and strong people skills. Proven ability to build relationships and improve service delivery as a Customer Service Representative. Adept at maintaining transparency and accountability in governance practices while fostering a calm and patient environment.

Overview

10
10
years of professional experience

Work History

Teaching Assistant

Kingston City Schools
Miller Middle School Lake Katrine, NY
09.2018 - Current
  • Assisted teachers in developing instructional materials and lesson plans.
  • Supported students with individualized learning strategies and academic resources.
  • Organized classroom activities to enhance student engagement and participation.
  • Facilitated communication between educators, parents, and students regarding academic progress.

Town of Saugerties Zoning Board Secretary

Town of Saugerties
Saugerties, NY
08.2018 - 05.2019
  • Prepared and distributed meeting agendas, minutes, and other documents for board meetings.
  • Coordinated logistics for public hearings and special meetings to ensure compliance with regulations.
  • Maintained accurate records of board activities and decisions to support transparency and accountability.
  • Assisted in developing policies and procedures that enhance governance practices within the organization.

Customer Service Representative

Heritage/Paraco
Kingston, NY And Saugerties,NY
02.2016 - 07.2018
  • Responded to customer inquiries, providing accurate information on services and products.
  • Assisted in resolving customer complaints, ensuring satisfaction and loyalty.
  • Processed orders efficiently, maintaining attention to detail throughout transactions.
  • Collaborated with team members to improve service delivery and response times.

Education

Bachelor of Arts - Advertising

Marist College
Poughkeepsie, NY
01.2000

Skills

  • Positive attitude
  • Computer skills
  • Relationship building
  • Calm and patient demeanor

Timeline

Teaching Assistant

Kingston City Schools
09.2018 - Current

Town of Saugerties Zoning Board Secretary

Town of Saugerties
08.2018 - 05.2019

Customer Service Representative

Heritage/Paraco
02.2016 - 07.2018

Bachelor of Arts - Advertising

Marist College