Talented Accounts Receivable Specialist with 20+ years' experience in financial services, collections and customer care management in the Medical field. Knowledgeable, analytical and personable with excellent problem solving skills and strengths in areas of credit and collections.
Overview
8
8
years of professional experience
Work History
Accounts Receivable Specialist
Providence St Joseph Health
Liberty Lake, Washington
11/16/15 - Current
Reconciled claims from Hospices for payment or denial and account reconciliation.
Tracked past due accounts and initiated Medicare outreach assistance requests efforts.
Provided excellent customer service while resolving disputes with hospices concerning claims where our services overlap.
Recommended process improvements that increased efficiency in resolving Hospice Accounts Receivable operations.
Monitored unapplied cash balances and identified potential write-offs or bad debt expense accruals.
Kept accounts receivable tracking database current with relevant Hospice information, and billing progress and date changes.
Assisted in streamlining accounts receivable process by identifying areas for performance improvement.
Temp Medical Biller
Provisional Staffing
Spokane, WA
09.2015 - 11.2015
Reviewed patient insurance information to ensure accuracy and completeness of claims submission.
Compiled and processed data for billing purposes utilizing billing software programs.
Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner.
Submitted electronic claims to various insurance carriers.
Researched discrepancies between billed charges and payments received from insurance companies or other third party payers.