Wynette Snider
Mandan
Summary
Highly organized and detail-oriented Executive Secretary with over 5 years of experience providing comprehensive administrative support. Skilled in managing executive calendars, coordinating travel arrangements, and preparing correspondence. Proficient in Microsoft Office Suite and possess excellent communication and problem-solving abilities. Hardworking and reliable with strong ability in communications and independence. Offering great time management skills and leadership.
Overview
20
20
years of professional experience
Work History
Receptionist/Administrative Assistant/CMA
Edgewood Vista
Bismarck
03.2024 - Current
- Provided excellent customer service at all times while interacting with both internal and external customers.
- Developed and maintained a filing system for essential documents, improving office organization.
- Supplied callers with office address and directions, employee email addresses and phone extensions.
- Handled customer inquiries and complaints, providing timely and appropriate solutions.
- Provided administrative support to staff members including typing letters, filing documents, and scanning and copying documents when necessary.
- Answered and directed incoming calls using multi-line telephone system.
- Greeted and directed visitors to appropriate departments or individuals, ensuring a welcoming environment.
- Greeted and directed visitors to appropriate personnel and answered large number of calls and emails daily.
- Performed data entry tasks into various computer systems accurately and promptly.
- Scheduled appointments for clients, customers, and other visitors.
- Participated in emergency response drills and maintained knowledge of safety procedures.
- Protected clients' rights by maintaining confidentiality of personal and financial information.
- Handled mail distribution, including sorting and forwarding incoming mail and preparing outgoing mail.
- Adhered to HIPAA requirements to safeguard patient confidentiality.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Documented all activities accurately into electronic medical records system.
- Performed laboratory tests such as urinalysis and blood glucose monitoring, following established protocols.
- Collected, labeled and stored laboratory specimens properly prior to testing.
- Scheduled appointments for patients via phone and in person.
- Administered medications under physician's supervision.
- Explained treatment procedures and physicians' instructions.
- Contacted pharmacies to submit and refill patients' prescriptions.
- Communicated effectively with patients regarding their care plan; provided emotional support during difficult times.
Certified Medication Assistant
Sanford Health/ Good Samaritan
Mandan
05.2016 - Current
- Assisted in the preparation and delivery of medications to patients.
- Provided support for medication administration, including counting pills, pouring liquids, and labeling containers.
- Responded to patient inquiries regarding their medications.
- Maintained accurate records of all administered medications.
- Monitored patients' vital signs before administering prescribed drugs.
- Ensured that all medications were stored safely and properly labeled.
- Followed safety protocols when preparing and handling drugs.
- Informed physicians or pharmacists about any adverse reactions observed in patients during drug therapy.
- Ordered prescription refills as needed according to physician instructions.
- Observed patients' responses to drug therapies and reported any unusual side effects to physicians or nurses.
- Assisted nursing staff with daily activities such as changing bed linens and monitoring fluid intake and output levels.
Executive Secretary
Standing Rock Sioux Tribe
Fort Yates
01.2010 - 12.2014
- Managed Chairman's calendar, scheduled meetings, and coordinated travel arrangements
- Prepared and edited correspondence, reports, and presentations for tribal council meetings.
- Maintained confidential files and records
- Assisted in organizing company events and conferences
- Greeted and directed visitors, answered phone calls, and provided general administrative support.
- Maintained filing system for all documents related to Chairman's activities.
- Assisted in the preparation of presentations, reports, memos, letters, and other documents as needed.
- Restocked office supplies to maximize team productivity.
- Opened, sorted and responded to routine correspondence on behalf of the Chairman.
- Wrote and distributed executive meeting agendas to department heads.
- Ordered catering or restaurant delivery to offer food and beverages to tribal council meetings.
Guest Service Representative
Prairie Knights Casino & Resort
Fort Yates
06.2005 - 08.2007
- Provided administrative support to department managers
- Managed office supplies and equipment inventory
- Assisted in preparing financial reports and budgeting
- Verified reservations by phone or in person.
- Greeted guests and provided information regarding hotel services, amenities, and local attractions.
- Assisted guests with check-ins and check-outs in a timely manner.
- Provided assistance to guests throughout their stay.
- Resolved guest complaints in a professional manner.
- Processed payments for ticket sales, taxes, and other incidentals as required.
- Maintained accurate records of all transactions within the casino software system.
- Answered incoming calls from guests seeking reservations or general information.
- Performed daily cashiering duties including balancing accounts at end of shift.
Education
CMA License
BSC
Bismarck, ND06.2023
CNA
BSC
Bismarck, ND04.2015
High School Diploma -
Standing Rock High School
Fort Yates, ND05.2001
Skills
- Excellent organizational and time-management skills
- Strong written and verbal communication abilities
- Proficient in Microsoft Office Suite
- Attention to detail and accuracy
- Ability to handle confidential information with discretion
- Multitasking and prioritization skills
- Problem-solving and decision-making abilities
- Teamwork and collaboration
- Travel Coordination
- Travel Planning
- Schedule Management
- Guest Relations
- Event Coordination
- Administrative Support
- Appointment scheduling
- Appointment reminders
Education and Training
other,other,other
References
References available upon request.
Additional Information
- Enrolled member of a federally recognized tribe.
- Hours of community volunteer work.
Timeline
Receptionist/Administrative Assistant/CMA
Edgewood Vista
03.2024 - Current
Certified Medication Assistant
Sanford Health/ Good Samaritan
05.2016 - Current
Executive Secretary
Standing Rock Sioux Tribe
01.2010 - 12.2014
Guest Service Representative
Prairie Knights Casino & Resort
06.2005 - 08.2007
CMA License
BSC
CNA
BSC
High School Diploma -
Standing Rock High School