Wynter Day
New York
Summary
Dynamic professional with experience at Urban Resource Institute, skilled in crisis intervention and client intake. Proven ability to facilitate group activities and maintain confidentiality while supporting domestic violence survivors. Proficient in Microsoft Office and committed to delivering premium customer service through effective communication and teamwork.
Overview
10
10
years of professional experience
Work History
Residential Specialist
Urban Resource Institute
09.2024 - 10.2025
- Worked with Domestic violence survivors and their children
- Completed daily shift summary
- Conducted hotline screenings with domestic violence survivors.
- Conducted intake process with clients and corresponding paperwork
- Coordinated with other Domestic violence shelters
- Ran and created group activities for clients and their children
- Checked ready units
- Supervised children
Mailroom staff member (Federal Work study)
Marymount Manhattan College
09.2021 - 05.2024
- Scanned Packages into Neopost WTS system.
- Organized packages in their designated location
- Sorted letter mail and placed in mailboxes
- Receive packet from postal, UPS, FedEx Etc.
- Released packages to students
- Inventory count of packages
- Coordinate with others/answer phone calls
Intern
Griffy's Grocery
09.2022 - 12.2022
- Marymount Manhattan College's student food pantry.
Assistant Teacher
Buttons n' Bows Preschool and Daycare
Naugatuck
09.2015 - 06.2017
- Worked with 2 year olds and supervised activities
- Assessed cognitive development in relation to psychological theories
- Met and spoke with parents
- Helped coordinate student events
Education
Bachelors degree -
Marymount Manhattan College
New York, NYSkills
- Proficient in Microsoft Office (Word, PowerPoint, Outlook, Excel)
- Crisis intervention
- Client intake
- Group facilitation
- Confidentiality standards
- Data entry accuracy
- Team collaboration
- Interpersonal and written communication
- Google suite (Docs, Sheets, Slides)
- Research and data reporting
- Premium customer service skills
- Detail Oriented
Affiliations
Psi Chi, the International Honor Society in Psychology, 05/01/23
Hobbies and Interests
- Working with children
- Psychology
- Poetry
- Writing
- Reading
- Fashion
- Advocacy and Activism
- Mental health awareness
Volunteer Experience
- Habitat for Humanity, 07/01/16
- American Foundation for Suicide Prevention, NYC Chapter, 02/01/23 - Present
Timeline
Residential Specialist
Urban Resource Institute
09.2024 - 10.2025
Intern
Griffy's Grocery
09.2022 - 12.2022
Mailroom staff member (Federal Work study)
Marymount Manhattan College
09.2021 - 05.2024
Assistant Teacher
Buttons n' Bows Preschool and Daycare
09.2015 - 06.2017
Bachelors degree -
Marymount Manhattan College