Wynter Dernbach
Copperopolis ,CA
Summary
Proven hospitality professional with a track record of enhancing customer satisfaction at Chicken Ranch Casino through exceptional service and guest engagement. Skilled in using POS systems and adept at task prioritization, I consistently deliver high-quality experiences. Demonstrates a strong work ethic and cleanliness standards, contributing to significant improvements in service efficiency and guest feedback.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Server
Chicken Ranch Casino
09.2020 - 03.2021
- Managed numerous tables concurrently, ensuring high-quality service.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
In Store Shopper
Walmart
05.2019 - 07.2020
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Demonstrated speed and accuracy in order item selection.
Education
Diploma -
Theodore Bird Highschool
Sonora, CA06.2015
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Hospitality service expertise
- Cleanliness standards
- Task prioritization
Certification
CPR/First Aid
Timeline
Server
Chicken Ranch Casino
09.2020 - 03.2021
In Store Shopper
Walmart
05.2019 - 07.2020
Diploma -
Theodore Bird Highschool
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